SR Terminal Manager

CENTRAL TRANSPORT LLC; Jackson (MI); On-site; USD 85,000 - 100,000; Full time

Job summary

Central Transport is seeking a Terminal Manager to lead a busy LTL terminal in Michigan. You will oversee dock operations, manage forklift traffic, and ensure safe, efficient handling of freight.

This role requires strong leadership, hands-on coaching, and the ability to recruit and develop staff. A customer-service mindset and comfort with technology are essential, with shifts varying as business levels change.

Bachelor's degree preferred but not required; 50-hour average workweek may be needed.

Qualifications

• Experience in LTL or terminal management preferred.
• Ability to hire, coach, and develop staff.
• Strong communication and customer service focus.

Responsibilities

• Oversee dock operations including loading/unloading freight and forklift traffic.
• Recruit, hire, onboard, and retain terminal staff.
• Provide leadership to drivers and dock workers.
• Monitor dock production to meet KPI goals.
• Maintain a safe work environment compliant with state and federal DOT/OSHA standards.
• Ensure compliance with company operations model.
• Support a culture of excellence in product and service quality.
• Flexibility to work varying shifts as business levels change.

Skills

Strong leadership

Hiring & coaching

Customer service

Technology aptitude

Multitasking with attention to detail

Strong communication

Education

Bachelor's Degree

Job description

Terminal Manager

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

Ideal Candidate Requirements

• Prior LTL management experience is strongly preferred
• Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor employees
• Desire to surround customer with excellence in service
• High aptitude for technology
• The ability to multi-task while being detail oriented
• Excellent written, listening and verbal communication skills
• Willingness to work 50 hours/week average
• Bachelor’s Degree, preferred but not required

Duties include, but are not limited to:

• Oversee dock operations at the terminal This includes the process of loading & unloading freight, managing forklift traffic, and overseeing proper picking/sortation of palletized freight.
• Recruit, hire, onboard, and retain terminal staff
• Provide leadership and accountability to a team of drivers and dock workers
• Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded
• Maintain a safe work environment compliant with state and federal DOT/OSHA standards
• Ensure company operational model compliance
• Support a culture of excellence in quality of product to internal and external customers
• Flexibility to work varying shifts as business levels increase