Sr. Technical Writer/Trainer

SofTec Solutions; Centennial (CO); On-site; USD 70,000 - 90,000; Full time

Job summary

SofTec Solutions, based in Centennial, Colorado, is seeking a Technical Writer to create and manage IT policies and training documentation. The ideal candidate will have over 5 years of experience in technical writing and 3 years in developing training materials. You will work with various departments to ensure that all documents are clear, accessible, and accurate.

Your role will also involve training new IT associates and managing the document review process. This position offers an opportunity to influence the quality of IT documentation while collaborating with subject matter experts.

Qualifications

• 5+ years of experience as a Technical Writer.
• 3+ years of experience creating training documentation and curriculum.
• Proficiency with the Adobe suite of products and SharePoint.

Responsibilities

• Research, write, and edit IT policies and documentation.
• Coordinate approval of policies and procedures.
• Translate complex technical concepts into accessible documentation.
• Develop training materials and deliver training sessions.

Skills

Technical writing

Creating training documentation

Adobe suite proficiency

SharePoint experience

Job description

Founded in 1996, SofTec Solutions is a leading IT Consulting Services firm for Federal, State & Local Government, Commercial and Healthcare industries. We pride ourselves on building strong relationships with our candidates and clients to find just the right match. We look for candidates who go beyond the norm of the usual employee and are hungry for new learning experiences and situations. Because of our resources we have been listed for three consecutive years in the Inc. Magazine’s Fastest Growing Companies in America.

Job Description

• Research, write, and edit IT policies, processes and other IT documentation and IT training materials. Works on a variety of documentation tasks as needed, including development of presentation, graphics, illustrations and training materials.
• Coordinate approval of policies and procedures and update DocuShare
• Researches technical subject areas and translates complex concepts into accessible documentation
• Creates document outlines based on interviews with subject matter experts and research.
• Works with project managers, IT staff, and others to develop required deliverables.
• Oversees the document review process and coordinates review meetings.
• Organize and track the efforts of the IT Policies and Procedures Core Team.
• Train applicable topics in new IT Associate training or as part of IT software tool implementations or upgrades.
• Assist with a variety of related projects on an ad hoc basis.
• Train, schedule and coordinate new IT Associate training classes. Develops and delivers IT training with context and meaning.

Qualifications

• 5+ years of experience as a Technical Writer
• 3+ years of experience creating training documentation, curriculum and training others
• Experience with the Adobe suite of products and SharePoint

Additional Information

All your information will be kept confidential according to EEO guidelines.