Lead IT Policies & Training Specialist

SofTec Solutions; Centennial (CO); On-site; USD 70,000 - 90,000; Full time

Job summary

SofTec Solutions, based in Centennial, Colorado, is seeking a Technical Writer to create and manage IT policies and training documentation. The ideal candidate will have over 5 years of experience in technical writing and 3 years in developing training materials. You will work with various departments to ensure that all documents are clear, accessible, and accurate.

Your role will also involve training new IT associates and managing the document review process. This position offers an opportunity to influence the quality of IT documentation while collaborating with subject matter experts.

Qualifications

• 5+ years of experience as a Technical Writer.
• 3+ years of experience creating training documentation and curriculum.
• Proficiency with the Adobe suite of products and SharePoint.

Responsibilities

• Research, write, and edit IT policies and documentation.
• Coordinate approval of policies and procedures.
• Translate complex technical concepts into accessible documentation.
• Develop training materials and deliver training sessions.

Skills

Technical writing

Creating training documentation

Adobe suite proficiency

SharePoint experience

Job description

SofTec Solutions, based in Centennial, Colorado, is seeking a Technical Writer to create and manage IT policies and training documentation. The ideal candidate will have over 5 years of experience in technical writing and 3 years in developing training materials. You will work with various departments to ensure that all documents are clear, accessible, and accurate.

Your role will also involve training new IT associates and managing the document review process. This position offers an opportunity to influence the quality of IT documentation while collaborating with subject matter experts.