Technical Writer / Documentation Specialist

BioPoint Inc; Wellesley (MA); On-site; USD 60,000 - 80,000; Part time

Job summary

BioPoint Inc is seeking a Technical Writer / Documentation Specialist to join their team in Wellesley, Massachusetts. This contract position involves creating and revising documentation related to IT and Security processes, particularly for NIST SP 800-53. The right candidate will produce high-quality documents, maintain a document library, and formalize existing procedures.

Applicants should have strong technical writing skills, the ability to handle multiple tasks, and effective communication skills. Experience with SharePoint and Adobe is preferred. This role offers the opportunity to contribute significantly to compliance and documentation efforts.

Qualifications

• Experience producing and revising documentation for clients.
• Strong emphasis on clarity and grammar in documentation.
• Ability to manage multiple tasks and work within a virtual team.
• Research skills for understanding documentation requirements.

Responsibilities

• Create documentation for IT and Security processes related to NIST SP 800-53.
• Formalize existing procedures and create new ones.
• Contribute to a Document Library and maintain reference materials.
• Provide editing assistance and revise existing documentation as needed.

Skills

Technical writing

Interpersonal communication

Document editing

Research

Experience with SharePoint and Adobe

Job description

Technical Writer / Documentation Specialist

BioPoint is currently hiring a contract Technical Writer / Documentation Specialist. Under general direction, the role involves gathering, analyzing, and interpreting technical information to compose IT and Security related processes for NIST SP 800-53 Categories and Control Families.

Responsibilities

• Create high‑level program with supporting plans, policies, processes, and procedures for 18 categories of technical, management, and operational controls—including Configuration, Access Control, Authorization, Identity, System Integrity, Communications Protection, Physical and Personnel Security, Planning, Program Management, Media Protection Markings, Maintenance Procedures, Incident Response, Continuity, and Disaster Recovery Planning.
• Capture existing business practices that are undocumented through interviews, questionnaires, and surveys, and develop new procedures within the organizational context if none exist.
• Formalize and integrate area or discipline specific procedures (e.g., System or Network Administration, Database Configuration, Server Installation & Hardening, Application Development, Test, and Implementation) into a larger formal enterprise‑wide system of integrated processes under single governance, risk management, oversight, and configuration control.
• Help organizational lines of business or work groups establish documented and measurable levels of effectiveness and efficiency, driving operational improvements.
• Produce other documentation that provides evidence, justification, rationale, or deficiencies in existing computing and business environments.
• Contribute to the Document Library / Repository by creating templates, guidelines, formats, and examples that will become uniform across all business units.
• Maintain glossary, data dictionary, terms of reference, and similar reference materials with cross‑references wherever possible.

Qualifications

• Experience working independently or with others, producing and revising documentation created for clients.
• Emphasis on consistency, clarity, and grammar in plain or non‑technical English; will help to create a document library, client presentation materials, and document IT security, identity, access management, configuration, database administration, systems administration, network engineering, change control, and similar processes/procedures.
• Team interaction is involved and requires superior interpersonal communication and relationship management skills.
• The ability to handle multiple tasks, set priorities, manage time, and work as part of a virtual team is integral to the task environment.
• Must be able to focus on area‑specific policy and procedures while integrating into a larger set of interdependent lifecycles.
• Conducts research of technical manuals, laws, standards, policies, and guidelines to increase understanding of documentation requirements.
• Selects appropriate format, develops detailed outlines, and writes text that helps the client achieve compliance or certification with international or U.S. standards (ISO‑IEC/NIST/Others).
• Provides editing assistance and revises existing documentation as needed.
• Demonstrates the ability to communicate effectively, verbally and in writing, and to create graphic presentations of technical information for both technical and non‑technical personnel.
• Experience with SharePoint, Adobe, and other communication and collaboration products.