Technical Writer

Dexian; Tallahassee (FL); On-site; USD 51,143 - 72,840; Full time

Job summary

A leading Information Services firm in Tallahassee is seeking a Technical Writer to develop extensive documentation for IT projects. Your responsibilities will include collaborating with project managers and analysts to generate technical, user, and business documentation. The ideal candidate will have extensive experience in technical writing, strong communication skills, and proficiency in tools like Microsoft Word and Visio. This is a full-time, mid-senior level role with competitive compensation and a focus on on-site collaboration.

Qualifications

• Three or more years of proven business or technical writing experience.
• Expert proficiency with Microsoft Office tools.
• Strong understanding of technical concepts.

Responsibilities

• Develop and maintain comprehensive technical documentation.
• Create user documentation such as user guides and manuals.
• Collaborate with IT project managers and analysts.

Skills

Technical writing

Excellent written and verbal communication skills

Attention to detail

Ability to work independently

Collaboration with cross-functional teams

Education

Certification in technical writing or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Visio

Power BI

Adobe Acrobat

JIRA Software

Job description

$45.00/hr - $45.00/hr

Job Title

Technical Writer

Job Location

Tallahassee, FL (on-site)

Job Duration

Contract through June + extension

Job Tasks and Activities

• Develop and maintain comprehensive technical documentation for IT projects.
• Create business documentation, including project plans, business cases, and requirements documents.
• Produce user documentation, such as user guides, manuals, and training materials.
• Collaborate with IT project managers, business analysts, and developers to gather information.
• Ensure documentation is accurate, clear, and concise.
• Update and revise documentation as projects evolve.
• Utilize documentation tools and software to create and manage documents.
• Conduct interviews and research to understand project requirements and technical details.
• Review and edit documentation created by other team members.
• Ensure all documentation adheres to organizational standards and guidelines, particularly the Department's Program Management Office (PMO) standards and Rule 60GG-1, Florida Administrative Code (F.A.C.).

Required Experience

• Three (3) or more years of proven business or technical writing experience and a working knowledge of multiple software and graphics packages.
• Excellent written and verbal communication skills.
• Strong understanding of technical concepts and ability to translate them into user‑friendly documentation.
• Expert proficiency with Microsoft Word, Excel, Visio, PowerPoint, and Adobe Acrobat.
• Ability to work independently and support multiple projects simultaneously.
• Strong attention to detail and organizational skills.
• Experience in creating various types of documentation, including technical, business, and user documentation.
• Experience preparing status reports and providing management briefings.
• Experience with meeting facilitation and documentation.
• Ability to document user stories and write business IT system requirements.
• Ability to collaborate effectively with cross‑functional teams.
• Familiarity with project management methodologies and tools.

Preferred Experience

• Certification in technical writing or related field.
• Knowledge of industry standards and best practices for documentation.
• Experience with state or federal government IT projects.
• Familiarity with software development lifecycle (SDLC) methodologies, such as Agile, Scrum, or Waterfall.
• Familiarity with content management systems (CMS) and version control systems.
• Proficiency with business intelligence tools (e.g., Power BI, Tableau), data analysis software (e.g., Structured Query Language, Python, R, Statistical Analysis System), project management software (e.g., MS Projects, JIRA Software, Trello), and databases and Enterprise Resource Planning (ERP) systems.
• Experience with graphic design tools for creating diagrams and visuals.
• Understanding of cybersecurity principles and practices.
• Experience in conducting training sessions or workshops.
• Ability to create multimedia content, such as video tutorials.
• Experience with user experience (UX) design principles.
• Ability to demonstrate a take‑charge, can‑do attitude with the initiative to solve complex problems.
• Strong communication skills to effectively communicate with diverse stakeholders.
• Knowledge of IT standards and security in a criminal justice environment.
• Positive team player with a high‑energy level and diligent work ethic.
• Ability to meet or exceed deadlines, thrive in a fast‑paced environment, and organize and prioritize activities.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology

Industries

Information Services

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.