Sr. Technical Consultant, IT Asset Management

ServiceNow; West Palm Beach (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Join a leading company as a Sr. Technical Consultant in IT Asset Management, where you'll optimize IT asset processes and work closely with customers to implement ServiceNow solutions. This role involves technical expertise, mentoring, and leading project delivery while fostering a collaborative work environment.

Benefits

Competitive compensation

Benefits

Collaborative work environment

Qualifications

• Minimum 5 years of experience in configuration and development.
• Relevant Solution-Specific certifications required.

Responsibilities

• Provide technical expertise in configuring ServiceNow IT Asset Management solutions.
• Lead design workshops and guide documentation efforts.
• Mentor and train client system administrators.

Skills

Interpersonal Skills

Teamwork

Education

ServiceNow Certified System Administrator

CIS-ITSM

CIS-Asset

Tools

XML

HTML

JavaScript

Web Services

LDAP

SSO

Workday

SAP

Oracle

Job description

Sr. Technical Consultant, IT Asset Management

Join us at ServiceNow as a Sr. Technical Consultant, IT Asset Management and help organizations optimize their IT asset processes. This role involves working closely with customers to configure and implement ServiceNow solutions that drive business outcomes.

About ServiceNow

Founded in 2004 in San Diego, California, ServiceNow has grown into a global leader in cloud-based digital workflows, serving over 8,100 customers including 85% of the Fortune 500. Our platform connects people, systems, and processes to make work better for everyone.

Job Responsibilities

As a key member of the Customer Outcomes team, you will:

• Provide technical expertise in configuring ServiceNow IT Asset Management solutions
• Support process re-engineering and improvement workshops with clients
• Advise clients on leveraging standard ServiceNow capabilities
• Lead design workshops and guide documentation efforts
• Develop integrations and portal components
• Lead technical project delivery and oversee testing
• Mentor and train client system administrators
• Support sales activities and contribute to continuous improvement

Qualifications

To succeed, you should have:

• ServiceNow Certified System Administrator (CSA) certification
• Relevant Solution-Specific certifications (e.g., CIS-ITSM, CIS-Asset)
• Minimum 5 years of experience in configuration and development, including integrations and portals
• Strong knowledge of web technologies (XML, HTML, JavaScript, Web Services, LDAP, SSO)
• Experience with related enterprise systems (Workday, SAP, Oracle, etc.)
• Excellent interpersonal and teamwork skills

Additional Information

This role may require up to 50% travel. We offer competitive compensation, benefits, and a collaborative work environment. ServiceNow is an equal opportunity employer committed to diversity and inclusion.