Sr Svc Agent/Non-DOT

FedEx Corporation; Memphis (TN); On-site; USD 23,000 - 33,000; Full time

Job summary

FedEx Corporation is seeking a position where you will provide accurate information and assistance to customers, respond to inquiries, resolve problems, and promote FedEx services. You will perform necessary administrative tasks to ensure smooth station operations and may take on additional duties as assigned.

The role requires ability to operate a computer terminal, lift up to 50 lbs, and handle heavier packages with equipment or assistance, along with strong communication and customer service

Qualifications

• Ability to operate a computer terminal.
• Ability to lift 50 lbs. and handle packages above 50 lbs with equipment/assistance.
• Good human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Computer terminal

Lifting 50 lbs

Communication skills

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications:

Pay Transparency:

Pay: $20.27 Per Hour

Additional Details: Full Time - Variable Shifts: Swing Monday - Saturday Exact Hours & Days Off TBD

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)