Sr Svc Agent/Non-DOT

FedEx Logistics; Basalt (CO); On-site; USD 32,000 - 45,000; Full time

Job summary

FedEx Logistics is seeking a full-time Sr. Service Agent in Basalt, CO. You will provide accurate customer information, respond to inquiries, and resolve issues while supporting efficient station operations. The role requires lifting up to 50 lbs and computer-terminal use, with strong communication and customer service skills.

Working hours are Mon-Fri 0830-1800. This position emphasizes reliability, teamwork, and the ability to handle varied duties as assigned.

Qualifications

• High School Diploma or GED required.
• Ability to lift up to 50 lbs.
• Excellent customer service and communication skills.
• Ability to operate a computer terminal.

Responsibilities

• Provide accurate information and assistance to customers.
• Respond to inquiries and resolve problems.
• Perform administrative support for station operations.
• Other duties as assigned.

Skills

Customer service

Problem solving

Communication skills

Physical strength

Computer literacy

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Working Hours

Mon-Fri 0830-1800

Preferred Qualifications

Pay: $23.32-$32.52

Additional Details: FT Sr SERVICE AGENT/NON-DOTMON-FRI 8:30AM-6:00PM

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Equal Opportunity

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable Accommodations

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants' Rights

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)