Sr Svc Agent/Non-DOT

FedEx Logistics; Tacoma (WA); On-site; USD 32,000 - 45,000; Full time

Job summary

FedEx Logistics in Tacoma, WA seeks a customer-focused associate to provide accurate information and assist customers with inquiries, problem resolution, and selling of company services. The role includes essential administrative support to keep station operations running smoothly.

You must be able to lift up to 50 lbs with or without assistance and handle packages of various weights. A High School Diploma or GED is required, plus strong communication skills.

Qualifications

• High School Diploma or GED required.
• Ability to operate computer terminal and communicate effectively.
• Physical ability to lift up to 50 lbs and handle packages over 50 lbs with assistance.

Responsibilities

• Provide accurate information and assistance to customers, including inquiries, problem-resolution and selling of services.
• Perform administrative support functions necessary for station operations.
• Perform other duties as assigned.

Skills

Computer terminal

Lifting 50 lbs

Package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications

This position will remain open through 10.9.2026

Pay Transparency

Pay

$23.32/hr-$32.52/hr

Additional Details

PT: Between the hours of Mon-Tue 2:00pm-7:00pm/Fri 7:00am-12:30pm/Sat 8:00-5:00pm

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)