Sr Svc Agent/Non-DOT

Federal Express Corporation; Basalt (CO); On-site; USD 32,000 - 45,000; Part time

Job summary

Federal Express Corporation is seeking a Service Agent to provide accurate information and assistance to customers, respond to inquiries, resolve problems and promote company services. The role includes performing administrative duties to support busy station operations and other duties as assigned.

Ideal candidates hold a high school diploma or GED and can operate a computer terminal, lift up to 50 lbs, and handle heavier packages with assistance. Strong communication skills are essential.

Qualifications

• Ability to operate a computer terminal.
• Ability to lift 50 lbs.
• Ability to maneuver packages above 50 lbs with equipment or assistance.
• Strong human relations and communication skills.

Responsibilities

• Provides accurate information and assistance to customers, including answering inquiries, resolving problems and selling services.
• Performs administrative support functions for efficient station operations.
• Performs other duties as assigned.

Skills

Customer service

Computer terminal use

Lifting heavy packages

Communication skills

Education

High School Diploma/G.E.D.

Job description

Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications

Tuesday through Friday 12:00pm to 5:00pm, Saturdays 9:0am to 3:00pm

Pay Transparency

Pay: 23.37-32.52

Additional Details

Service Agent

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)