Sr Svc Agent/Non-DOT

FedEx Logistics; Hebron Estates (KY); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

FedEx Logistics is seeking a Customer Service/Administrative Associate to join our station. You will provide accurate information and assistance to customers, respond to inquiries, resolve issues, and help promote the company’s services.

You will perform administrative tasks to support efficient station operations and handle other duties as assigned. Schedule includes M-Th 4pm-10pm and Sat 6am-12pm, with FedEx as an Equal Opportunity Employer and accommodations available upon request.

Qualifications

• High school diploma or GED required.
• Ability to lift up to 50 lbs.
• Ability to operate a computer terminal.

Responsibilities

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution, and selling company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Operate computer terminal

Lift 50 lbs

Package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: M-Th 4pm-10pm, Sat 6am-12pm

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)