Sr. Service Now Application Developer

Robotic Technologies Automation; Grand Prairie (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

ROBOTIC PROCESS AUTOMATION LLC seeks a Senior Developer to join the Enterprise Risk Management Technologies Team. You will configure and tailor out-of-the-box ServiceNow GRC solutions to meet unique business needs, including UI, workflows, and integrations.

Responsibilities include designing and implementing GRC modules, managing users and ACLs, and deploying updates. The role requires 7+ years of ServiceNow experience and strong scripting with Glide.

Qualifications

• Certified ServiceNow Application Developer with 7+ years of experience.
• Proficient with Glide Record queries and scripting.
• ROBOTIC PROCESS AUTOMATION LLC adheres to equal opportunity employment and compliant hiring practices.

Responsibilities

• Design, develop, and implement ServiceNow GRC modules to meet requirements.
• Configure UI elements: Forms, Fields, Lists, Views, Dashboards, Portals.
• Configure workflows: Business Rules, Flows, Notifications, Events.
• Manage Users, Roles, Groups, ACLs and Update Sets.
• Handle data imports into GRC tables and build integrations via REST API or Integration Hub.
• Conduct functional testing of GRC workflows and support agile sprints.
• Provide production and end-user support and contribute to deployment planning.

Skills

ServiceNow

Glide scripting

APIs

Education

Certified ServiceNow Application Developer

Tools

Integration Hub

REST API

Job description

Senior Developer will be part of the Enterprise Risk Management Technologies Team and will be responsible for the configuration and integration of "out-of-the-box" ServiceNow solutions, tailoring them to meet unique business needs.

Responsibilities

• Design, develop, and implement ServiceNow GRC modules in alignment with solution requirements.
• Configure solution UI, including Forms, Fields, Lists, Views, Workspaces, UI Policies, Client Scripts, UI Actions, Dashboards, Reports, Service Catalog, and Portals.
• Configure solution workflows, including Business Rules, Scheduled Jobs, Script Includes, Flows, Workflows, Notifications, Mail Scripts, and Events.
• Configure Users, Roles, Groups, and ACLs.
• Create, manage, and deploy Update Sets.
• Experience with data imports into GRC application tables.
• Build system integrations using Integration Hub and REST API.
• Execute functional component testing on GRC workflows.
• As a member of the product team, participate in agile sprints and scrum ceremonies.
• Provide ongoing production and end-user support.
• Participate in deployment planning, ensuring adherence to software compliance standards.

Required Qualifications

Certified ServiceNow Application Developer with 7+ years of experience in designing and implementing complex ServiceNow solutions to meet business requirements.

Proficient with Glide Record queries and scripting.

ROBOTIC PROCESS AUTOMATION LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. ROBOTIC PROCESS AUTOMATION LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will ROBOTIC PROCESS AUTOMATION LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract