Sr Service Manager

My Melrose; Corpus Christi (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plan

Employee Discount

401(k) Plan with company match

Paid Time Off

Monthly Bonus Potential

Job summary

My Melrose in Corpus Christi, TX is seeking a Sr. Service Manager to lead the in-store team and deliver exceptional customer experiences. You will support the Store Manager in daily operations, sales floor leadership, and visual standards maintenance.

The role requires strong interpersonal skills, leadership, and the ability to train and develop staff. Applicants should be available for full-time schedules including nights, weekends, and holidays, with a passion for fashion and a professional

Qualifications

• Minimum of 6 months of management experience in retail or non-retail.
• Retail experience a plus.
• Strong interpersonal skills with a positive attitude.
• Ability to train and develop associates at all levels.
• Good organizational skills with attention to detail.
• Ability to work a full-time schedule including nights, weekends and holidays.
• Ability to move/handle/lift store merchandise.

Responsibilities

• Assist the Store Manager with managing the sales floor.
• Maintain visual standards throughout the store.
• Execute opening and closing routines, deposits, and shipments.
• Help develop associates at all levels.
• Build a cohesive team aligned with store needs.
• Follow daily directions and store goals; execute LP and safety protocols.

Skills

Interpersonal communication

Leadership

Training and coaching

Organizational skills

Reading floor plans / safety rules

Cash handling / POS knowledge

Time management

Fashion awareness

Tools

POS system

Job description

Job Details

Job Location: 38 - Mission Plaza - Corpus Christi, TX 78415

Job Category: Management

Work where you can shop! We're looking for individuals with a passion for fashion that have what it takes to give our customers an exceptional in-store customer experience that will encourage them to return.

We appreciate the unique strengths and diversity of each individual, which makes us a great place to work and shop. Employees in all positions play a vital role in our business.

As the member of the management team, the Sr. Service Manager has responsibility for ensuring the team delivers excellent customer service while demonstrating a high degree of professionalism. A Sr. Service Manager is a role model and leads by example.

Primary Duties

• Assist the Store Manager with the following tasks:
• Manage the sales floor.
• Keep up visual standards.
• Perform opening and closing routines to include opening and closing of store and registers, execution of deposits and receipt of shipment,
• Assist in developing associates at all levels.
• Assist in building a team that works well together based on the needs of the store.
• Follow and execute the direction and goals for the day/shift when associates arrive to work.
• Incorporate Loss Prevention and Safety message into daily operations.

REQUIREMENTS

• Minimum of 6 months of management experience in retail or non-retail.
• Retail experience a plus.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to train and directing others and developing associates at all levels.
• Good organizational skills with attention to detail.
• Ability to read and interpret floor plans, safety rules, operating and maintenance instructions.
• Ability to perform cash register functions.
• Ability to adjust priorities and manage time wisely in a fast-paced environment.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise.
• Stylish with a love of fashion.

Benefits

• Medical, Dental and Vision Plan
• Employee Assistance Program
• Life Insurance
• Employee Discount
• Paid Time Off
• 401(k) Plan with company match
• Referral Program
• Monthly Bonus Potential