Sr Service Manager

United Fashions of Texas, LLC; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plan

Employee Assistance Program

Life Insurance

Employee Discount

Paid Time Off

401(k) Plan with company match

Referral Program

Monthly Bonus Potential

Job summary

United Fashions of Texas, LLC is seeking a Sr. Service Manager in Houston, TX to lead and manage the sales floor, ensuring exceptional customer service. Ideal candidates will have a passion for fashion and management experience, and play a crucial role in developing team members.

Responsibilities include overseeing store operations, training associates, and maintaining visual standards and safety protocols. Benefits include medical insurance, employee discounts, and a 401(k) plan.

Qualifications

• Minimum of 6 months of management experience in retail or non-retail.
• Retail experience a plus.
• Ability to perform cash register functions.

Responsibilities

• Manage the sales floor and ensure excellent customer service.
• Perform opening and closing routines of store and registers.
• Assist in developing associates at all levels.

Skills

Management experience in retail

Strong interpersonal skills

Ability to train and develop others

Good organizational skills

Ability to work in a fast-paced environment

Love of fashion

Job description

Job Details

Job Location: Houston, TX 77039.

Work where you can shop! We're looking for individuals with a passion for fashion that have what it takes to give our customers an exceptional in-store customer experience that will encourage them to return.

We appreciate the unique strengths and diversity of each individual, which makes us a great place to work and shop. Employees in all positions play a vital role in our business.

As the member of the management team, the Sr. Service Manager has responsibility for ensuring the team delivers excellent customer service while demonstrating a high degree of professionalism. A Sr. Service Manager is a role model and leads by example.

Primary Duties

• Manage the sales floor.
• Keep up visual standards.
• Perform opening and closing routines to include opening and closing of store and registers, execution of deposits and receipt of shipment.
• Assist in developing associates at all levels.
• Assist in building a team that works well together based on the needs of the store.
• Follow and execute the direction and goals for the day/shift when associates arrive to work.
• Incorporate Loss Prevention and Safety message into daily operations.

Qualifications

• Minimum of 6 months of management experience in retail or non-retail.
• Retail experience a plus.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to train and direct others and develop associates at all levels.
• Good organizational skills with attention to detail.
• Ability to read and interpret floor plans, safety rules, operating and maintenance instructions.
• Ability to perform cash register functions.
• Ability to adjust priorities and manage time wisely in a fast-paced environment.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise.
• Stylish with a love of fashion.

Benefits

• Medical, Dental and Vision Plan
• Employee Assistance Program
• Life Insurance
• Employee Discount
• Paid Time Off
• 401(k) Plan with company match
• Referral Program
• Monthly Bonus Potential