Sr. Sales Operations Analyst

Ladders; United States; Remote; USD 100,000 - 155,000; Full time

Benefits offered by this job

Flexible work environment

Hybrid options

Collaborative team culture

GTM leadership exposure

Professional development resources

Job summary

Ladders in the United States is seeking a Senior Sales Operations Analyst to shape core sales operations processes, including segmentation, quota setting, and capacity planning. You will own analytical work and ensure Salesforce reflects operating rules while collaborating with GTM leaders to translate strategy into execution.

The role requires 5+ years in Sales Ops/RevOps, strong data modeling, and excellent communication to defend methodologies to senior leadership.

Qualifications

• 5+ years in Sales Ops, RevOps, or similar analytical GTM role, preferably SaaS or fintech.
• Direct experience in segmentation, territory/book design, quota setting, or headcount and capacity planning.
• Proven ability to own outcomes and execution, not just analysis or recommendations.
• Strong proficiency in sales processes and tooling, including account assignment and routing logic.
• Analytical depth with experience building and defending quantitative models under time pressure.
• Excellent written and verbal communication skills, capable of defending methodologies to senior leadership.

Responsibilities

• Own the design and maintenance of customer and account segmentation for sales teams.
• Build and maintain balanced books of business across reps and teams, making adjustments as needed.
• Set and document rules for account assignment and serve as the authority in disputes.
• Partner with teams to ensure accurate reflection of segmentation in Salesforce and other systems.
• Own the quota-setting process, translating revenue targets into actionable quotas.
• Build quota models that ensure fairness and alignment with business priorities.
• Monitor capacity against actual book size and productivity, flagging imbalances.

Skills

Sales operations

RevOps

SaaS

Quota setting

Territory design

Headcount planning

Salesforce

Data analysis

Tools

Salesforce

Job description

For our client, we are seeking a Sr. Sales Operations Analyst to join the team of a leader in the Enterprise Technology space.
This role will shape core sales operations processes that influence how the sales organization is structured, measured, and supported. You will own analytical work tied to segmentation, territory design, quota setting, and capacity planning, partnering closely with GTM leaders to turn strategy into practical execution. The position requires someone who can build defensible models, resolve operational questions, and ensure sales systems reflect the company’s operating rules accurately. It is a highly cross-functional role with direct impact on sales productivity, fairness, and execution quality.
Location: Remote - US based candidates only, no visa sponsorship available
Compensation: $100,000 – $155,000 annually

Responsibilities

• Own the design and maintenance of customer and account segmentation for sales teams
• Build and maintain balanced books of business across reps and teams, making adjustments as needed
• Set and document rules for account assignment and serve as the authority in disputes
• Partner with teams to ensure accurate reflection of segmentation in Salesforce and other systems
• Own the quota-setting process, translating revenue targets into actionable quotas
• Build quota models that ensure fairness and alignment with business priorities
• Monitor capacity against actual book size and productivity, flagging imbalances

Qualifications

• 5+ years in Sales Ops, RevOps, or a similar analytical GTM role, preferably in SaaS or fintech
• Direct experience in segmentation, territory/book design, quota setting, or headcount and capacity planning
• Proven ability to own outcomes and execution, not just analysis or recommendations
• Strong proficiency in sales processes and tooling, including account assignment and routing logic
• Analytical depth with experience building and defending quantitative models under time pressure
• Excellent written and verbal communication skills, capable of defending methodologies to senior leadership
• A first-principles problem solver who can translate strategy into concrete execution

Benefits

• Flexible work environment with hybrid options
• Collaborative team culture focused on problem-solving
• Opportunity to work closely with GTM leaders and cross-functional teams
• Access to professional development resources and training
• Engagement in a fast-paced, innovative industry

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.