Senior Analyst (GTM Strategy & Operations)

Navan; New York (NY); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Parental leave

Commuter benefits

Healthcare

Flexible Vacation

Health and Wellness

Fuel for Connection

Pet Friendly

IATAN travel discounts

401k

Connectivity Allowance

Learning & Development

Job summary

Navan is seeking a Revenue Operations Senior Analyst to optimize the Account Management team’s strategy and execution. You will partner with AM leadership to drive data-informed GTM initiatives, annual planning, and performance reporting.

In this role, you will leverage SQL and Salesforce to build models, dashboards, and reports, while collaborating with Marketing and Finance to ensure data accuracy and impact. Prior SaaS/revenue ops experience is highly valued.

Qualifications

• 3–5+ years of experience in revenue operations, sales, consulting, or a related field.
• Proficiency in SQL for data extraction and complex analysis.
• Deep technical understanding of sales processes and tools, including Salesforce CRM.
• Experience with AI-driven tools or workflow to enhance GTM efficiency.
• Exceptional Excel/Google Sheets and analytical skills.

Responsibilities

• Support optimization of the Account Management team's strategy and execution.
• Be a critical analytical partner for AM leadership across GTM Strategy & Ops.
• Develop and maintain annual planning models, coverage models, and target setting.
• Conduct ad-hoc analyses and projects to drive optimization and identify GTM opportunities.
• Provide data-informed insights and recommendations to leadership.
• Maintain recurring performance reporting to drive the business forward.
• Collaborate with cross-functional teams (Marketing, Finance) on data and reporting.
• Ensure data accuracy and reporting consistency across AM initiatives.

Skills

SQL

Salesforce CRM

AI-driven tools

Excel/Google Sheets

Data analysis

GTM knowledge

Tools

Salesforce CRM

Job description

• As a Revenue Operations Senior Analyst, you will support the optimization of our Account Management (AM) team’s strategy and execution
• You will be a critical analytical partner for the AM leadership team, supporting the functional areas covered by GTM Strategy & Ops: business partnership, analytics, systems & tools, processes & programs
• In this role, you will help identify and execute the analytical frameworks needed by the AM organization to ensure they operate efficiently and effectively to achieve their targets and drive company revenue
• Your work will span areas such as: annual planning (e.g., modeling team structures, coverage models, and target setting), ad-hoc analyses and projects to drive optimization (e.g., diagnosing changes in metrics, identifying new GTM opportunities), day-to-day operations, process improvement, program execution, and systems and tooling (e.g., administration, data hygiene, and reporting)
• Act as a key analytical partner to Account management leadership, working collaboratively on data-driven GTM Strategy and Operations topics required to run the AM teams, including: annual planning models, GTM structure modeling, incentive program design and tracking, process improvement, and day-to-day support
• Maintain and deliver recurring performance reporting that drive the business forward
• Support the execution of projects and programs across these initiatives through your own analytical work, collaborating with other GTM Strategy & Ops teams (e.g., Analytics) and cross-functional teams (e.g., Marketing, Finance)
• Provide data-informed insights and recommendations to leadership by identifying trends, anomalies, and optimization opportunities
• Be accountable for the accuracy and delivery of insights for the segment, enabling the AM organization to meet their objectives by creating a consistent ecosystem of process and reporting
• Utilize technology platforms (e.g. Salesforce, Gong) to enhance team productivity and reporting accuracy

Benefits

• Parental leave
• Commuter benefits
• Healthcare
• Flexible Vacation
• Health and Wellness
• Fuel for Connection
• Pet Friendly
• IATAN (travel-related discounts)
401k (retirement plan)
• Connectivity Allowance
• Learning & Development

• Proficiency in SQL for performing advanced data extraction and complex analysis is a strong plus
• Deep technical understanding of sales processes and tools, with advanced proficiency in Salesforce CRM (reports, dashboards, and data structure)
• Experience with AI-driven tools or workflow, whether for process automation, predictive modeling, or enhancing GTM efficiency is highly valued
• Proven track record of delivering analytical models and managing workstreams within complex, cross-functional programs
• Exceptional Excel/Google Sheets and analytical skills, with the ability to translate complex data sets into actionable insights
• 3–5+ years of experience in revenue operations, sales, consulting, or a related field
• Self-starter with exceptional multitasking skills, able to handle deep-dive analysis while maintaining swift execution on daily tasks
• Experience building metrics and reporting systems to measure the impact and effectiveness of GTM initiatives
• Experience in fast-paced, SaaS, or startup environments is highly preferred
• Strong communication and organizational skills, with the ability to present data clearly to stakeholders at various levels
• Collaborative mindset with a strong ability to work across teams to ensure data consistency