Senior Manager, Revenue Operations

Ladders; United States; Remote; USD 155,000 - 175,000; Full time

Benefits offered by this job

Culture of inclusion

Collaboration opportunities

Social engagement

Job summary

Ladders is seeking a Senior Manager, Revenue Operations to lead the go-to-market operational infrastructure across sales, customer success, and finance. You will own reporting, forecasting, and process design while partnering with GTM leaders to improve pipeline visibility, data quality, and execution.

This is a cross-functional role blending analytics, systems thinking, and technical translation to scale the business.

Qualifications

• 7+ years in Revenue Operations or related fields, ideally in B2B SaaS.
• Advanced AI skills with experience integrating agents into workflows.
• Expertise in Salesforce, including the ability to architect reporting structures and write developer-ready requirements.
• Proven ability to translate business needs into precise technical specifications for development teams.
• Fluency across Gong, Salesloft, and Highspot, with strong reporting skills.

Responsibilities

• Design and maintain GTM reporting dashboards and KPI frameworks in Salesforce and AI tools.
• Deliver strategic analysis that anticipates pipeline risks and opportunities.
• Ensure accurate forecasting and standardized data tracking.
• Act as the operational partner for GTM leaders in process design and management.
• Collaborate with GTM Enablement on training and adoption tracking.
• Translate business requirements into technical specifications for Salesforce development.
• Manage reporting fluency between Salesforce and connected platforms.

Skills

Advanced AI

Analytical skills

Executive communication

Cross-functional

GTM analytics

Data forecasting

Tools

Salesforce

Gong

Salesloft

Highspot

Job description

For our client, we are seeking a Senior Manager, Revenue Operations to join the team of a leader in the Healthcare space.

This role will lead the operational infrastructure that supports go-to-market performance across sales, customer success, and finance. The Senior Manager will own reporting, forecasting, and process design while partnering closely with GTM leaders to improve pipeline visibility, data quality, and execution. This is a highly cross-functional role that blends strategic analysis, systems thinking, and technical translation to help the business make better decisions and scale effectively.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $155,000 – $175,000 annually

Responsibilities

• Design and maintain GTM reporting dashboards and KPI frameworks in Salesforce and AI tools
• Deliver strategic analysis that anticipates pipeline risks and opportunities
• Ensure accurate forecasting and standardized data tracking
• Act as the operational partner for GTM leaders in process design and management
• Collaborate with GTM Enablement on training and adoption tracking
• Translate business requirements into technical specifications for Salesforce development
• Manage reporting fluency between Salesforce and connected platforms

Qualifications

• 7+ years in Revenue Operations or related fields, ideally in B2B or B2B2C SaaS
• Advanced AI skills with experience integrating agents into workflows
• Expertise in Salesforce, including the ability to architect reporting structures and write developer-ready requirements
• Proven ability to translate business needs into precise technical specifications for development teams
• Fluency across tools such as Gong, Salesloft, and Highspot, with strong reporting skills
• Strong analytical skills with the ability to communicate performance data effectively to executives
• Ability to collaborate cross-functionally with Sales, CS, and Finance teams

Benefits

• Positive, diverse, and supportive workplace culture
• Opportunities for collaboration, creativity, and courage
• Employee engagement reflected in social media activities

Our client is an equal opportunity employer.