Sr. Sales Operation Specialist

Abbott; Shanghai (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Abbott is seeking a Sales Operations Analyst capable of collecting and consolidating consumer channel forecasts, and delivering actionable insights to optimize sales planning and execution. The role requires strong English communication and a data-driven mindset to translate market dynamics into strategy.

Collaboration with marketing and CX is essential for ROI optimization. The candidate should have 4+ years of experience in sales operations or data analysis, with a Bachelor degree and

Qualifications

• Excellent written and verbal communication skills.
• Ability to quantify abstract data into concrete analysis.
• Strong problem-solving, organizational and analytical skills.
• Proven expertise in MS Office Suite.

Responsibilities

• Collect, consolidate, and analyze consumer channel sales forecasts; track sales achievement and identify improvement plans.
• Conduct regular competitor monitoring and market landscape analysis, including pricing/promotion trends and channel strategies.
• Analyze market share across key consumer channels and e-commerce platforms to identify growth opportunities, risks, and gaps vs competitors.
• Coordinate with cross-functional teams to ensure smooth execution of operational processes across consumer channels.
• Act as a communication bridge between frontline sales teams and management by providing timely feedback on market dynamics and potential business impacts.
• Support channel budget and resource control by tracking spending and monitoring ROI across Sales, Marketing, and CX.

Skills

Excellent communication

Analytical thinking

MS Office Suite

Data interpretation

Education

Bachelor degree

Tools

MS Excel

PowerPoint

Job description

• Collect, consolidate, and analyze consumer channel sales forecasts; closely track sales achievement and identify enhancement plan.
• Conduct regular competitor monitoring and market landscape analysis, including competitor performance, key initiatives, pricing/promotion trends, and channel strategies.
• Analyze market share performance across key consumer channels and e-commerce platforms, identify growth opportunities, risks, and gaps versus competitors, and provide actionable insights to sales planning and management.
• Coordinate with cross-functional teams and key stakeholders to ensure smooth and efficient execution of operational processes across consumer channels.
• Act as a communication bridge between frontline sales teams and management by providing timely feedback on market dynamics, execution gaps, competitor movements, and potential business impacts.
• Support channel budget and resource control by tracking spending, monitoring ROI, cross Sales/MKT/CX, contributing to optimized P&L performance.
  

Major Responsibilities

• Collect, consolidate, and analyze consumer channel sales forecasts; closely track sales achievement and identify enhancement plan.
• Conduct regular competitor monitoring and market landscape analysis, including competitor performance, key initiatives, pricing/promotion trends, and channel strategies.
• Analyze market share performance across key consumer channels and e-commerce platforms, identify growth opportunities, risks, and gaps versus competitors, and provide actionable insights to sales planning and management.
• Coordinate with cross-functional teams and key stakeholders to ensure smooth and efficient execution of operational processes across consumer channels.
• Act as a communication bridge between frontline sales teams and management by providing timely feedback on market dynamics, execution gaps, competitor movements, and potential business impacts.
• Support channel budget and resource control by tracking spending, monitoring ROI, cross Sales/MKT/CX, contributing to optimized P&L performance.
  

Minimum Education Required

Bachelor degree, Good English spoken and written skills

Minimum Experience Required

Sales operation role or data analyst more than 2 years, total working experience more than 4 years. Background of OTC, nutrition, and medical devices is preferred. FMCG/agency background is welcomed as well.

• Excellent written and verbal communication skills and interpersonal relationship skills
• Ability to quantify abstract conceptual data into concrete analysis
• Good problem-solving, organizational, analytical, and critical thinking skills
• Proven expertise in MS Office Suite