Sales Operations Analyst

Urgent Recruiting; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

A prominent recruiting firm in Los Angeles is seeking a Sales Operations Analyst to enhance sales growth through data analysis and performance tracking. The ideal candidate will have a bachelor’s degree and 5 to 7 years of experience in sales operations or analysis. Key responsibilities include developing KPIs, managing reports and dashboards, as well as ensuring exceptional service by managing assigned accounts. This is an excellent opportunity to contribute to a dynamic sales team in a thriving environment.

Qualifications

• 5 to 7 years of experience in sales operations and analysis.

Responsibilities

• Gather, analyze, and summarize key data points for sales growth.
• Develop and track Key Performance Indicators of sales programs.
• Identify actionable metrics about product and inventory levels.
• Develop presentations analyzing sales and inventory levels.
• Implement and manage reports and dashboards for sales teams.
• Work with IT to identify system enhancements for data updates.
• Manage daily business activities of assigned accounts.
• Ensure timely shipping of orders and back orders.
• Obtain product and technical knowledge through training.
• Enter orders accurately and in a timely manner.
• Respond to customer requests for quotation promptly.
• Resolve disputes involving orders with Product Assurance.

Education

Bachelor degree in business, marketing or a related field

Job description

Responsibilities

• Gather, analyze, and summarize key data points in order to empower the sales team with information to help drive effective and efficient sales growth
• Develop and track Key Performance Indicators of various sales programs and initiatives
• Identify actionable metrics about product and inventory levels to support sales development
• Develop presentations that analyze sales and inventory levels to identify opportunities for sales growth
• Implement and manage reports and dashboards ensuring sales team members have access to key data required to successfully manage the business
• Work with internal IT teams to identify system enhancements and opportunities to provide data updates more easily
• Managing the daily business activities of their assigned accounts which include: order entry, scheduling of order shipments, pricing, securing new orders and ensuring the highest level of service possible; under the guidance of the Companys Sales SOP
• Responsible to manage open order file to ensure all orders and back orders are shipped in a timely fashion
• Responsible to obtain product and technical knowledge of all of the companys products by attending various technical training seminars offered and self-study
• Entering orders in a timely, accurate manner
• Respond to customers requests for quotation in a timely, accurate manner
• Initiate and follow through the resolution with Product Assurance department of any dispute that involves an order

Requirements

• Bachelor degree business, marketing or a related field AND 5 to 7 years of experience in sales operations and analysis