Sr Lab Instrument Service Technician

CBRE Group, Inc.; Union City (CA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Overtime pay

Medical and dental benefits

PTO

401K

Company vehicle for work use

Comprehensive training

Job summary

CBRE Group, Inc. is seeking a Sr Refrigeration Field Service Engineer to support our Service Department in field and shop settings.

You will perform repairs, calibration, and preventive maintenance on refrigerated scientific equipment, including freezers, lyophilizers, and vacuum pumps, while working with technicians and project managers. You will review work orders, manage costs, and may handle overtime and on-call duties.

Qualifications

• High School Diploma and three years related experience and/or training; or equivalent combination of education and experience.
• Experience with Microsoft Office Suite and internet functions is required; accounting and construction software packages preferred.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.

Responsibilities

• Perform repairs, preventative maintenance, installations, and shop infrastructure work as needed.
• Assist other technicians and staff; field service, shop service/repairs, calibration, and preventive maintenance of refrigerated equipment.
• May be required to work scheduled and unscheduled overtime and “on-call” as needed.
• Review work orders and maintain labor and material costing on all jobs.
• Manage personal company vehicle maintenance scheduling and inventory with Fleet Admin.

Skills

Field service

Calibration

Maintenance

Customer service

On-call overtime

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office Suite

Accounting software

Job description

Full Spectrum Lab Services from CBRE offers a professional suite of services to a variety of clients in the life sciences and other industries, including those in pharmaceuticals, biotech, medical devices, and genomics, as well as contract research organizations (CROs) and contract manufacturing organizations (CMOs).

Our comprehensive range of services includes laboratory consulting, real estate services, instrumentation repair and maintenance, full asset management, and more—covering the entire spectrum of life sciences facilities. With expertise across various life sciences categories, CBRE is a leader in managing highly-regulated spaces within the industry.

This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

About the role:

The Sr Refrigeration Field Service Engineer, under direct and indirect supervision, supports the operations of the Service Department both in the field and occasionally in the shop, in service, repair, calibration, and preventive maintenance of refrigerated (and some non-refrigerated) scientific equipment including freezers, refrigerators, lyophilizers, vacuum pumps, and other types of equipment..

Assists with customer service needs and work order management. Directly reports to the Area Service Supervisor. Works closely with fellow technicians, Administrative Staff, and Project Managers.

What you'll do:

Field Responsibilities:

• Perform repairs, preventative maintenance, installations, and shop infrastructure work as needed.
• Assist other technicians and staff as needed. Work may include pick-up and delivery of equipment, field service, shop service/repairs, calibration, and preventative maintenance of refrigerated (and some non-refrigerated) scientific equipment including freezers, refrigerators, lyophilizers, vacuum pumps, and other types of equipment.
• Provide support for servicing customers’ specialty equipment in shop.
• May be required to work scheduled and unscheduled overtime and “on-call” as needed.

Specialties:

Cold

• Environmental Test Chambers
• Lyophilizers
• Cold Room Service
• Chillers
• RO Systems
• Dehumidifiers
• Humidity Boilers
• Control Retrofit
• Calibration

Hot

• Sterilization/Autoclaves
• Cage Rack Washers
• Glass Washers
• RO Systems
• Steam Boilers
• Industrial Ovens
• Control Retrofit
• Equipment Installation
• Calibration

• Review work orders including, but not limited to, written work descriptions.
• Maintain labor and material costing requirements on all jobs.
• Bring escalated customer issues to the attention of the Area Service Supervisor.
• Support the goals of the Service department to achieve installation, sales and collection budgets on weekly/monthly basis.
• Management of personal company issued vehicle maintenance which includes scheduling, upkeep and inventory in conjunction with Corporate Fleet Admin

What you'll need:

• High School Diploma and three years related experience and/or training; or equivalent combination of education and experience. Prior supervision experience in scientific or specialized refrigeration, sterilization or HVAC preferred.
• Experience with Microsoft Office Suite and internet functions is required; accounting and construction software packages preferred.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to customers, vendors and managers via phone and in person.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers. Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.
• Ability to apply common sense understanding to carry out instructions given in all forms. Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to interpret and offer solutions to more complex problems involving several concrete variables in standardized situations.

While performing the duties of this job, the employee is regularly required to sit, talk and listen; using hands to type. The employee is often required to stand, reach with hands and arms, climb ladders and stoop, bend, kneel, crouch, or crawl and walk on concrete surfaces. The employee may occasionally be required to lift and/or move up to ninety (90) pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Prosthetic or mechanical substitutes for many of the above tasks are acceptable.

Why CBRE?

CBRE is the leader in our field. We offer excellent compensation and benefits, to include overtime pay, medical and dental benefits, PTO, 401K, company vehicle for work use, and comprehensive training for professional growth.

• overtime pay
• medical and dental benefits
• PTO
• 401K
• company vehicle for work use
• comprehensive training for professional growth

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.