Field Service Engineer I - Lab Services

CBRE Group, Inc.; Rockville, Northern (MD, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401K

Unlimited PTO

Professional training

Job summary

CBRE Group, Inc. is seeking a laboratory service technician for a remote role with travel across the United States.

The position focuses on maintenance and calibration of life sciences instrumentation, including LC/MS systems, with collaboration across clients and CBRE teams. The role requires a High School Diploma or GED with relevant experience, proficiency in MS Office, and strong organizational and analytical skills.

Qualifications

• High School Diploma or GED with 2–3 years of related experience; combination of experience and education considered.
• Ability to lift/carry heavy loads of 50 lbs or more.
• Experience analyzing information and applying standard practices.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong organizational and mathematical skills.

Responsibilities

• Take apart, examine, clean, fix, calibrate, and maintain lab equipment, focusing on chromatography and mass spectrometry equipment.
• Troubleshoot and service problems during unscheduled work.
• Record and report abnormal conditions and initiate corrective actions as needed.
• Document daily inspections, maintenance, and repairs.
• Coordinate with external contractors on repairs and maintenance agreements.

Skills

Organizational skills

Analytical thinking

Math skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

This is a remote position requiring travel.

About the Role:

Full Spectrum Lab Services from CBRE offers a professional suite of services to a variety of clients in the life sciences industry, including those in pharmaceuticals, biotech, medical devices, and genomics, as well as contract research organizations (CROs) and contract manufacturing organizations (CMOs).

Our comprehensive range of services includes laboratory consulting, real estate services, instrumentation repair and maintenance, full asset management, and more—covering the entire spectrum of life sciences facilities. With expertise across various life sciences categories, CBRE is a leader in managing highly-regulated spaces within the industry. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

What You’ll Do:

• Take apart, examine, clean, fix, calibrate, check, and take care of special equipment, systems, and controls, with special emphasis on Liquid/Gas Chromatography/Mass Spectrometry.
• Troubleshoot, service or resolve problems while performing unscheduled work.
• Record and report abnormal functions or out-of-tolerance conditions of equipment. If needed, start corrective action and documentation.
• Review and document daily records of inspections, maintenance activity, repairs, and other work performed.
• Coordinate with external contractors on repairs covered by maintenance agreements. Communicate with customer staff and outside contractors about the calibration, repair, and operation of equipment.
• Locate part sources, estimate costs, and prepare requisitions.
• Track instrument and part reliability; make alternate service, supplier, and parts recommendations.
• Oversee the development of equipment, maintenance, and calibration procedures.
• Have some knowledge of standard principles with limited practical experience in applying them.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Impact the quality of own work.
• Work within standardized procedures and practices to achieve objectives and meet deadlines.
• Exchange straightforward information, ask questions, and check for understanding.

What You’ll Need:

• High School Diploma, GED, or trade school diploma with 2-3 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Must have appropriate license or certification where required by law.
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
• Ability to use existing procedures to solve standard problems.
• Experience with analyzing information and standard practices to make judgments.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with a strong inquisitive mindset.
• Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.

Why CBRE?

CBRE is the premier provider of Laboratory Services. We offer excellent compensation and benefits, to include medical and dental benefits, 401K, unlimited PTO, and comprehensive training for professional growth.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.