Sr Refrigeration Service Technician

CBRE; Union City (CA); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Company vehicle for work use

Overtime pay

Medical and dental benefits

PTO

401K

Professional training

Job summary

CBRE's Full Spectrum Lab Services is seeking a Sr Refrigeration Field Service Engineer to support our Service Department in the field and occasionally in the shop. You will perform repairs, calibration, preventive maintenance of refrigerated scientific equipment including freezers, lyophilizers, and vacuum pumps, and assist with customer service and work orders.

You will report to the Area Service Supervisor and work closely with technicians, administrative staff and project managers.

Qualifications

• Must have a High School Diploma and 3+ years related experience or equivalent.
• Ability to read and interpret documents such as safety rules and maintenance instructions.
• Ability to write routine reports and correspondence.
• Ability to speak effectively to customers, vendors and managers.
• Proficiency in Microsoft Office Suite and internet functions.

Responsibilities

• Perform repairs, preventative maintenance, installations, and shop infrastructure work as needed.
• Assist other technicians and staff; may involve field service and calibration of refrigerated equipment.
• Provide support for servicing customers’ specialty equipment in shop.
• May require overtime and on-call as needed.

Skills

Verbal communication

Reading documents

Writing reports

Problem solving

Field service

Education

High School Diploma

Tools

Microsoft Office Suite

Internet navigation

Job description

Cold Environmental Test Chambers

Full Spectrum Lab Services from CBRE offers a professional suite of services to a variety of clients in the life sciences and other industries, including those in pharmaceuticals, biotech, medical devices, and genomics, as well as contract research organizations (CROs) and contract manufacturing organizations (CMOs). This comprehensive range of services includes laboratory consulting, real estate services, instrumentation repair and maintenance, full asset management, and more—covering the entire spectrum of life sciences facilities. With expertise across various life sciences categories, CBRE is a leader in managing highly-regulated spaces within the industry.

About The Role

The Sr Refrigeration Field Service Engineer, under direct and indirect supervision, supports the operations of the Service Department both in the field and occasionally in the shop, in service, repair, calibration, and preventive maintenance of refrigerated (and some non-refrigerated) scientific equipment including freezers, refrigerators, lyophilizers, vacuum pumps, and other types of equipment. Assists with customer service needs and work order management. Directly reports to the Area Service Supervisor. Works closely with fellow technicians, Administrative Staff, and Project Managers.

What You'll Do

Field Responsibilities

• Perform repairs, preventative maintenance, installations, and shop infrastructure work as needed.
• Assist other technicians and staff as needed. Work may include pick-up and delivery of equipment, field service, shop service/repairs, calibration, and preventative maintenance of refrigerated (and some non-refrigerated) scientific equipment including freezers, refrigerators, lyophilizers, vacuum pumps, and other types of equipment.
• Provide support for servicing customers’ specialty equipment in shop.
• May be required to work scheduled and unscheduled overtime and “on-call” as needed.

Specialties

Cold

• Environmental Test Chambers
• Lyophilizers
• Cold Room Service
• Chillers
• RO Systems
• Dehumidifiers
• Humidity Boilers
• Control Retrofit
• Calibration

Hot

• Sterilization/Autoclaves
• Cage Rack Washers
• Glass Washers
• RO Systems
• Steam Boilers
• Industrial Ovens
• Control Retrofit
• Equipment Installation
• Calibration

• Review work orders including, but not limited to, written work descriptions.
• Maintain labor and material costing requirements on all jobs.
• Bring escalated customer issues to the attention of the Area Service Supervisor.
• Support the goals of the Service department to achieve installation, sales and collection budgets on weekly/monthly basis.
• Management of personal company issued vehicle maintenance which includes scheduling, upkeep and inventory in conjunction with Corporate Fleet Admin

What You'll Need

• High School Diploma and three years related experience and/or training; or equivalent combination of education and experience. Prior supervision experience in scientific or specialized refrigeration, sterilization or HVAC preferred.
• Experience with Microsoft Office Suite and internet functions is required; accounting and construction software packages preferred.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to customers, vendors and managers via phone and in person.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers. Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.
• Ability to apply common sense understanding to carry out instructions given in all forms. Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to interpret and offer solutions to more complex problems involving several concrete variables in standardized situations.

While performing the duties of this job, the employee is regularly required to sit, talk and listen; using hands to type. The employee is often required to stand, reach with hands and arms, climb ladders and stoop, bend, kneel, crouch, or crawl and walk on concrete surfaces. The employee may occasionally be required to lift and/or move up to ninety (90) pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Prosthetic or mechanical substitutes for many of the above tasks are acceptable.

Why CBRE?

CBRE is the leader in our field. We offer excellent compensation and benefits, to include overtime pay, medical and dental benefits, PTO, 401K, company vehicle for work use, and comprehensive training for professional growth.

• CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Sr LIS Technician position is $100,000 annually and the maximum salary is $114,500 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Equal Employment Opportunity

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).