Sr Implementation Mgr US Operations – Project Management (Fully Remote)

Partner Company; United States; Remote; USD 60,000 - 75,000; Full time

Benefits offered by this job

Uncapped PTO

Medical/dental/vision

HSA matching

401(k)

Parental leave

Wellness programs

Job summary

Partner Company is seeking a seasoned benefits implementation professional in the United States to lead end-to-end projects and advocate for midsize clients. You will coordinate from initiation through launch, align business and technical requirements, and drive adoption with brokers and internal teams.

The role emphasizes strong PM, communication, and consultative problem-solving, with experience using Workfront or Monday.com. Attractive benefits package and performance incentives offered.

Qualifications

• 3+ years of client service experience in the benefits industry with at least 1 year of special project support.
• Strong project management, communication, and consultative problem-solving skills.

Responsibilities

• Lead end-to-end implementation projects for benefits solutions from initiation through launch.
• Serve as the primary client advocate, analyzing requirements and delivering tailored solutions for midsize clients.
• Manage project scope, timelines, resources, and risks while collaborating with clients, brokers, and internal teams.
• Gather business and technical requirements and translate them into functional specifications and implementation plans.
• Support process improvements, documentation, and training initiatives.

Skills

Project management

Client service

Communication

Problem-solving

Tools

Workfront

Monday.com

Job description

• Lead end-to-end implementation projects for benefits solutions, coordinating activities from initiation through launch.
• Serve as the primary client advocate, analyzing requirements and delivering tailored solutions for midsize clients.

Key Responsibilities:

• Manage project scope, timelines, resources, and risks while collaborating with clients, brokers, and internal teams.
• Gather business and technical requirements and translate them into functional specifications and implementation plans.
• Support process improvements, documentation, and training initiatives.

Requirements:

• 3+ years of client service experience in the benefits industry with at least 1 year of special project support.
• Strong project management, communication, and consultative problem-solving skills.
• Experience with tools like Workfront and Monday.com.
• Salary range $60,000–$75,000 per year plus performance incentives.
• Uncapped PTO, medical/dental/vision, HSA matching, 401(k), paid parental leave, and wellness programs.

Partner Company

The company provides benefits solutions for midsize clients, focusing on health plan implementations. It emphasizes collaborative, consultative client service and a culture of continuous improvement.