Sr HR Generalist

CTDI; Charlestown (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading company in telecommunications is seeking a Senior HR Generalist to enhance operational efficiencies and support HR initiatives. The role focuses on proactive collaboration with leadership, addressing employee relations, and fostering a positive work environment. This is an onsite position in Charlestown, Indiana, offering competitive compensation and benefits.

Qualifications

• 2-3 years HR experience.
• Knowledge of HR areas such as Total Rewards and Talent Management.

Responsibilities

• Partner with branch leadership to support site business initiatives.
• Support daily HR operations and handle employee relations matters.
• Assist in implementing new HR policies and procedures.

Skills

Communication

Interpersonal Skills

Problem Solving

Collaboration

Education

BA/BS in HR or related field

Tools

Outlook

Word

Excel

PowerPoint

UltiPro

Kronos

Job description

Join to apply for the Sr HR Generalist role at CTDI.

CTDI is a large-scale Engineering, Repair, and Logistics company servicing the country’s largest wireless telecommunications providers, as well as major High-speed Internet & Cable providers. With over 11,000 full-time US employees across more than 60 operations and a global workforce of over 20,000 employees, CTDI is a leader in its field.

The Senior Human Resources Generalist will address HR concerns within their branch, focusing on supporting human capital, mitigating risks, and enhancing operational efficiencies. This role aims to shift HR from a reactive, employee relations focus to a proactive, collaborative, solution-oriented team that contributes strategically to the business. The goal is to develop better leadership, foster positive work environments, and position CTDI as an employer of choice.

This is an onsite position.

Responsibilities

1. Partner with branch leadership to support and address site business initiatives, issues, and challenges.
2. Support daily HR operations, including processing status changes, tracking attendance, and resolving Kronos issues.
3. Handle lower-level employee relations matters such as attendance, performance, and conduct, ensuring proper documentation.
4. Assist in conducting investigations for higher-grade employee relations issues.
5. Serve as a point of contact for HR concerns, providing guidance on payroll, health plans, policies, etc.
6. Support the recruitment team and branch ambassador to ensure a smooth onboarding process.
7. Help compile People Metrics (turnover, safety, etc.) and collaborate with regional management to develop solutions.
8. Identify training needs in areas like leadership, safety, and employee relations.
9. Assist in implementing new HR policies, procedures, and protocols under the direction of the HR Manager.

Required Education

• BA/BS in HR or related field.

Qualifications

• 2-3 years HR experience.
• Knowledge of HR areas such as Total Rewards and Talent Management.
• Experience with employee relations.
• Experience in high-volume manufacturing or warehousing is a plus.
• Understanding of employment laws.
• Proficiency in Outlook, Word, Excel, PowerPoint; UltiPro & Kronos preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and exercise sound judgment.
• Willingness to travel locally.
• Bilingual Spanish/English preferred.

Core Competencies

• Action Oriented, Approachability, Conflict Management, Collaboration, Customer Focus, Decision Making, Ethics & Values, Interpersonal Skills, Listening, Organization, Prioritization, Problem Solving, People Skills, Understanding Others.

Apply today to join our dynamic team! CTDI offers competitive compensation and benefits, with a legacy of over 45 years in telecommunications. Join us and advance your career!