Sr. Business Systems Analyst - WMS Modernization (Hybrid)

Publix Super Markets; Lakeland (FL); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Employee stock ownership

Stock purchase plan

401(k)

Health, dental, vision plans

Paid Time Off

Parental leave

Disability insurance

Tuition reimbursement

Free hot lunches

Job summary

Publix Super Markets, Inc.'s Publix Technology team seeks a Sr Business Systems Analyst to driveWarehouse Management System (WMS) modernization within the WMS Data and Customization team. In this fast-paced role you will gather and analyze business and system requirements, define user stories, design solution approaches, and refine the product backlog while helping drive alignment on scope and constraints.

You will collaborate closely with product owners, QA, architecture, and systems

Qualifications

• Bachelor’s degree or equivalent experience in a related analytical field.
• 5+ years delivering solutions in a large-scale distributed environment.
• 5+ years analyzing problems and translating into solutions.
• 3+ years with enterprise databases (SQL Server, Oracle).
• 3+ years using Agile project management and code tools (Azure DevOps/Jira).
• 3+ years translating business needs into technical requirements and user stories.
• SDLC knowledge and ability to work within defined roles.
• After-hours deployment support and vendor coordination.
• Use of AI-enabled tools to improve analysis and delivery.

Responsibilities

• Facilitate requirements sessions and document business/system needs with stakeholders.
• Champion product vision, prioritize backlog, and track deliverables for timely completion.
• Communicate project and product status to leadership and stakeholders.
• Manage relationships with software vendors as needed.
• Collaborate with analysts to document processes, gather requirements, and identify improvements.
• Partner with Architecture, Security, Compliance, and Audit to design secure, reliable solutions.
• Develop detailed implementation plans for complex technology solutions.
• Diagnose issues and define escalation paths for complex problems.
• Oversee delivery processes: system access, data protection, and vendor engagement.
• Define acceptance criteria, conduct UAT, and validate deliverables.
• Advocate for business needs to ensure solutions meet user and process requirements.
• Monitor industry trends and recommend innovative solutions aligned with strategy.
• Provide after-hours deployment support, troubleshoot issues, and coordinate vendor resolutions.
• Obtain agreements on purpose, scope, and limitations on proposed technology solutions with vendors, business areas, and other technology teams under minimal guidance.
• Facilitate Scrum ceremonies, prioritize and refine the product backlog, remove impediments, mitigate risks, and support successful sprint delivery.

Skills

Requirements gathering

Backlog management

Agile / Scrum

Communication

Stakeholder collaboration

Education

Bachelor’s degree or equivalent

Tools

Azure DevOps

Jira

Job description

Publix Super Markets, Inc.'s Publix Technology team seeks a Sr Business Systems Analyst to driveWarehouse Management System (WMS) modernization within the WMS Data and Customization team. In this fast-paced role you will gather and analyze business and system requirements, define user stories, design solution approaches, and refine the product backlog while helping drive alignment on scope and constraints.

You will collaborate closely with product owners, QA, architecture, and systems