Sr. Application Engineer

WITTENSTEIN North America; Bartlett (IL); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Great health benefits

Competitive base salary

401(k) matching

Job summary

WITTENSTEIN North America seeks a Sr. Application Engineer to assist customers in selecting and commissioning products for machine and process applications. You will mentor junior engineers, develop demos, and contribute to product development.

Responsibilities include responding to technical inquiries, preparing presentations, and creating modifications while coordinating with Germany for updates. Strong CAD skills and MS Office are essential.

Qualifications

• Bachelor degree from an accredited school in electrical engineering, mechanical engineering, physics, or mathematics preferred.
• 5+ years related experience with degree, 10+ years related experience without.
• CAD design/modeling experience, preferably in Siemens NX; other CAD considered.

Responsibilities

• Provide answers to technical questions concerning the full range of products offered by WITTENSTEIN Alpha.
• Analyze customer needs and select appropriate products to satisfy applications.
• Create new part designs and product modifications following the Product Development Process.
• Collaborate with global teams to diagnose issues and develop solutions.
• Attend trainings and stay updated on product developments and technology.

Skills

Mechanical systems knowledge

Analytical ability

Communication skills

Reading and writing reports

Independent and team work

Education

Bachelor degree in electrical/ mechanical engineering, physics, or mathematics

CAD design modeling (Siemens NX)

Tools

Siemens NX

MS Office

CRM software

ERP systems

Database software

Job description

Salary Range: 90k -110k

Sr. Application Engineer assists and supports existing/potential customers in the selection, application, and commissioning of products that provide the optimum solution for their machine and process applications. To further leverage their advanced product knowledge, the Sr. Application Engineer organizes, creates, and provides supporting information, tools, and training necessary for the effective sales and support of products in the market. In addition to directly supporting customers, the Sr. Application Engineer mentors new Application Engineers, reviews and designs product modifications and specials as needed, as well as supports New Product Development in their efforts to expand and enhance WITTENSTEIN product offerings.

Responsibilities

• Provide answers to technical questions from customers, sales, customer center, and other departments concerning the proper and optimum application of the full range of products offered by WITTENSTEIN Alpha. Particular products and areas of competence will be assigned and stressed on an individual basis in agreement between the employee and supervisor. Assist Application Engineers with more complex applications using advanced features in Cymex or other simulation simulation tools.
• Analyze customer needs, then select the appropriate product that will satisfy their application. Prepare formal presentation material and assist in giving formal presentations for internal and external customer sites. Assist marketing in planning / developing demonstration equipment for trade show exhibits including procurement of equipment, set-up, demonstration, and discussion with potential customers, as needed.
• Create new part designs and product modifications following the Product Development Process.
• Work with service, development, and product engineering in Germany to recognize and diagnose chronic problems and failure mechanisms and provide solutions to improve the products. Analyze competitive product features and performance to identify technical strengths and weaknesses with respect to our respective products and solution, as needed.
• Participate in meetings, seminars, and training sessions to stay appraised of new developments in the field. Acquire new technology skills through attendance at in-house training seminars as well as commercial or academic training courses.
• Support production and quality departments as required to improve efficiency, troubleshoot issues, and reduce the cost of quality. Assist in customer quotes. Perform other duties as needed.

Qualifications

• Advanced knowledge of mechanical systems and their use.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to work with mathematical concepts such as analytic geometry, fundamentals of plane and solid geometry, trigonometry, and algebra.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to work independently on single items as well as cohesively and efficiently as part of a team.
• Ability to interpret and understand 2D drawings.
• Ability to seek out critical technical data for customer applications.
• Knowledge of Contact Management systems, Database software, Development software, Manufacturing software, Project Management software, Spreadsheet software, and Word Processing software.

Education/Experience

• Bachelor degree from an accredited school in electrical engineering, mechanical engineering, physics, or mathematics curriculum is preferred.
• 5+ years related experience with degree, 10+ years related experience without.
• Proven verbal and written communication skills, as customer interaction will comprise the majority of the workday in the form of telephone and email communications.
• CAD design/modeling experience, preferably in Siemens NX, but any CAD experience is a plus.
• Working knowledge of MS Office, CRM software and ERP systems.

Benefits

• Great Place To Work Certified
• Competitive Base Salary
• Excellent Health Benefits
• Annual deductible & copays below market.
• Higher percentage if medical coverage than market.
• Annual deductible & copays below market.
• Higher percentage if medical coverage than market.
• No monthly premiums for dental & vision.
• Matching 401(k) Contribution
• Wellness Reimbursement (50% up t $500/year)
• Wellness Rewards Redeemed for Gift Cards
• Short-Term Disability Insurance & Long-Term Disability Insurance
• Accidental Death & Dismemberment Insurance
• Life Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Tuition Reimbursement

About WITTENSTEIN

Committed to being a world-class partner of intelligent mechatronic drive technology, servo systems, and mechanical components. WITTENSTEIN uses the power of science, innovation, and forward-thinking engineering to provide you cutting-edge technology for motion. Since pioneering the alpha servo planetary gear reducer in 1983, support and motion requirements from the market have continued to change and WITTENSTEIN is well positioned to deliver reliable products and services to its customers and partners.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or other status protected by applicable law. WITTENSTEIN is proud to be an Equal Opportunity Employer: Minority/Female/Disability/Veteran.

WITTENSTEIN North America is not accepting any unsolicited 3rd party Recruiting Agencies or Temporary Worker Agencies for any of our open positions. No solicitations via phone, email, or in person are accepted at this time.

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