Sr. Advisor - Technology Services (IT Supplier Management Office)

ALSAC/St. Jude Children's Research Hospital; United States; Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Core Medical Coverage

401K Plan

Paid Time Off

Maternity / Paternity Leave

Infertility Treatment

Adoption Assistance

Education Assistance

Learning & Development

Job summary

ALSAC, the fundraising arm supporting St. Jude Children’s Research Hospital, is seeking a Senior Advisor to drive vision and delivery across IT Supplier Management Office services.

You’ll translate business needs into roadmaps, orchestrate cross-team execution, and elevate data-driven reporting. Based at the National Executive Office in Memphis with a hybrid schedule, you’ll strengthen asset governance, procurement workflows, and IT spend visibility while collaborating with IT leadership and

Qualifications

• 7+ years in IT Operations/Supplier Management/Asset Management.
• Experience with procurement workflows and telco billing/reporting.
• Strong communication and analytical problem solving; cross-functional collaboration.
• Ability to utilize AI to enhance and automate processes.

Responsibilities

• Build and maintain service roadmaps across IT PO/Invoice Processing, IT Asset Management, and SMO reporting.
• Improve controls, compliance, and risk management with metrics and dashboards.
• Influence and align stakeholders across IT leadership, vendors, and partner teams.

Skills

Asset Mgmt

Supplier Mgmt

Procurement

AI in processes

Communication

Education

Bachelor's degree in related field

Tools

Asset repositories

License management tools

Job description

At ALSAC you do more than make a living; you make a difference. We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®

Job Description

oin our IT organization as a Sr. Advisor driving the vision, priorities, and delivery outcomes across three critical IT Supplier Management Office (SMO) service areas: IT PO/Invoice Processing, IT Asset Management, and IT Telco & SMO Operational Reporting. You’ll translate business needs into actionable roadmaps, orchestrate cross‑team execution, and elevate data‑driven reporting that informs decisions and strengthens operational performance.

What you’ll do

• Build and maintain service roadmaps; prioritize work and ensure measurable outcomes across IT PO/Invoice Processing, IT Asset Management, and IT Telco/SMO reporting.
• Improve process controls, compliance, and risk management; drive transparency and effectiveness with reliable metrics and dashboards.
• Influence and align stakeholders across IT leadership, vendors, and partner teams.

Job Requirments

• Deep IT Asset Management expertise: hardware/software lifecycle governance, license & entitlement oversight, inventory accuracy, audit readiness, and tooling familiarity (e.g., asset repositories).
• Solid understanding of procurement workflows (PO matching, invoice validation) and telco billing/usage reporting.
• 7+ years in IT Operations/Supplier Management/Asset Management and a bachelor’s degree in a related field.
• Strong communication, analytical problem‑solving, process automation, and the ability to drive outcomes in cross‑functional environments.
• Ability utilize AI to enhance, automate, and streamline processes.

Impact

Your work will streamline how IT manages assets, spend, and reporting—delivering clear results, better controls, and continuous improvement across our IT Supplier Management services.

This role is based at our National Executive Office in Memphis, TN and is eligible for a hybrid work schedule.

Benefits & Perks

Benefits & Perks The following Benefits & Perks apply to Full-Time Roles Only.

We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments.

We’re also committed to giving our staff excellent benefits so they can do the same.

• Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
• 401K Retirement Plan with 7% Employer Contribution
• Exceptional Paid Time Off
• Maternity / Paternity Leave
• Infertility Treatment Program
• Adoption Assistance
• Education Assistance
• Enterprise Learning and Development
• And more

Equal Employment Opportunity

ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.

ALSAC (American Lebanese Syrian Associated Charities), exists to raise funds and awareness for St. Jude Children’s Research Hospital.

Our staff is dynamic and diverse. Our skills are different, our professions are varied; but our mission is the same: support the lifesaving mission of St. Jude.

Thanks to the work being done by ALSAC employees, the families of St. Jude patients never receive a bill for treatment, travel, housing or food. It’s more than a job; it’s a place where you can do what you love, and love why you do it.

#1 Hospital Charity in the Nation #1 Health Non-Profit Brand of the Year 94% of Employees Agree ALSAC is a Great Place to Work Ranked a Top 10 Non-Profit Organization by Revenue Learn More Learn more about working at ALSAC by visiting our website. Read what employees have to say about us on Glassdoor.