Sr Advisor - Technology Services

St. Jude Children's Research Hospital; Memphis (TN); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Core Medical Coverage

401K Retirement Plan

Exceptional Paid Time Off

Maternity / Paternity Leave

Infertility Treatment Program

Adoption Assistance

Education Assistance

Enterprise Learning and Development

Job summary

ALSAC, the fundraising arm of St. Jude Children's Research Hospital, is seeking a Sr. Advisor to lead IT Asset Management across IT Service Management, with a focus on hardware/software lifecycle, licensing, procurement, audit readiness, and related tooling.

You will translate business needs into actionable roadmaps and drive governance for improved decision-making. Based in Memphis with a hybrid work schedule, the role requires 7+ years in IT Operations/Supplier/Asset Management and a

Qualifications

• Deep IT Asset Management expertise across hardware/software lifecycle governance and licensing.
• Strong understanding of PO matching, invoice validation, and telco reporting.
• 7+ years in IT Operations/Supplier/Asset Management and a related bachelor's degree.

Responsibilities

• Build and maintain service roadmaps; prioritize work across IT Asset Management and reporting.
• Improve controls, compliance, and risk management with reliable metrics and dashboards.
• Influence and align stakeholders across IT leadership, vendors, and partners.

Skills

IT Asset Management

Lifecycle governance

License & entitlement oversight

Audit readiness

Tooling familiarity

Procurement workflows

Vendor collaboration

Data analysis

Education

Bachelor's degree in related field

Tools

Asset repositories

Procurement systems

Job description

AtALSACyou do more than make a living; you make a difference.

We like people who are different…because we're different, too. As one of the world's most iconic and respected nonprofits, we know what's like to stand out. That’s why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.

Job Description

Join our IT organization as a Sr. Advisor leading the vision, priorities, and delivery outcomes across IT Service Management, with a strong focus on IT Asset Management, operational performance, and continuous improvement. You'll translate business needs into actionable roadmaps, strengthen governance and controls, and use reliable data, reporting, automation, and AI to improve decision-making and efficiency. The ideal candidate brings experience in IT Operations, Supplier Management, or Asset Management, with expertise in hardware/software lifecycle management, licensing, procurement, audit readiness, and related tooling. You'll collaborate across IT leadership, vendors, and partner teams to improve how IT manages assets, spend, risk, and service performance.

What you'll do:

• Build and maintain service roadmaps; prioritize work and ensure measurable outcomes across IT PO/Invoice Processing, IT Asset Management, and IT Telco/SMO reporting.
• Improve process controls, compliance, and risk management; drive transparency and effectiveness with reliable metrics and dashboards.
• Influence and align stakeholders across IT leadership, vendors, and partner teams.

What you'll bring:

• Deep IT Asset Management expertise: hardware/software lifecycle governance, license & entitlement oversight, inventory accuracy, audit readiness, and tooling familiarity (e.g., asset repositories).
• Solid understanding of procurement workflows (PO matching, invoice validation) and telco billing/usage reporting.
• 7+ years in IT Operations/Supplier Management/Asset Management and a bachelor's degree in a related field.
• Strong communication, analytical problem-solving, process automation, and the ability to drive outcomes in cross-functional environments.
• Ability utilize AI to enhance, automate, and streamline processes.
• Impact:
• Your work will streamline how IT manages assets, spend, and reporting - delivering clear results, better controls, and continuous improvement across our IT Supplier Management services.

This role is based at our National Executive Office in Memphis, TN. Candidates are eligible for a hybrid work schedule.

Benefits & Perks

_The following Benefits & Perks apply to Full-Time Roles Only . _

We're dedicated to ensuring children and their families have every opportunity to enjoy life's special moments. We're also committed to giving our staff excellent benefits so they can do the same.

• Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
• 401K Retirement Plan with 7% Employer Contribution
• Exceptional Paid Time Off
• Maternity / Paternity Leave
• Infertility Treatment Program
• Adoption Assistance
• Education Assistance
• Enterprise Learning and Development
• And more

ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.