Sr. Advisor - Technology Services (IT Supplier Management Office)

St. Jude Children's Research Hospital - ALSAC; Memphis (TN); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Hybrid work schedule

Competitive benefits

Job summary

ALSAC, the fundraising organization for St. Jude Children's Research Hospital, seeks a Sr. Advisor to lead the IT Supplier Management Office across IT PO/Invoice Processing, IT Asset Management, and IT Telco reporting.

You translate business needs into roadmaps and drive cross‑team execution to improve data‑driven decisions. Based at the National Executive Office in Memphis, TN, this role offers a hybrid work schedule and the opportunity to influence asset governance, procurement workflows, and

Qualifications

• 7+ years in IT Operations/Supplier Management/Asset Management.
• Bachelor’s degree in a related field.
• Strong communication and analytical problem solving.
• Ability to drive outcomes in cross‑functional environments.
• Ability to utilize AI to enhance, automate, and streamline processes.

Responsibilities

• Build and maintain service roadmaps; prioritize work and ensure measurable outcomes across IT PO/Invoice Processing, IT Asset Management, and IT Telco/SMO reporting.
• Improve process controls, compliance, and risk management; drive transparency and effectiveness with reliable metrics and dashboards.
• Influence and align stakeholders across IT leadership, vendors, and partner teams.

Skills

IT Asset Management

Procurement workflows

Vendor relationship management

Data analytics

Process automation

Cross-functional collaboration

AI for process automation

Education

Bachelor’s degree in a related field

Tools

Asset repositories

Job description

At ALSAC you do more than make a living; you make a difference.

We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game‑changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®

Job Description

oin our IT organization as a Sr. Advisor driving the vision, priorities, and delivery outcomes across three critical IT Supplier Management Office (SMO) service areas: IT PO/Invoice Processing, IT Asset Management, and IT Telco & SMO Operational Reporting. You’ll translate business needs into actionable roadmaps, orchestrate cross‑team execution, and elevate data‑driven reporting that informs decisions and strengthens operational performance.

What You’ll Do

• Build and maintain service roadmaps; prioritize work and ensure measurable outcomes across IT PO/Invoice Processing, IT Asset Management, and IT Telco/SMO reporting.
• Improve process controls, compliance, and risk management; drive transparency and effectiveness with reliable metrics and dashboards.
• Influence and align stakeholders across IT leadership, vendors, and partner teams.

Job Requirments

• Deep IT Asset Management expertise: hardware/software lifecycle governance, license & entitlement oversight, inventory accuracy, audit readiness, and tooling familiarity (e.g., asset repositories).
• Solid understanding of procurement workflows (PO matching, invoice validation) and telco billing/usage reporting.
• 7+ years in IT Operations/Supplier Management/Asset Management and a bachelor’s degree in a related field.
• Strong communication, analytical problem‑solving, process automation, and the ability to drive outcomes in cross‑functional environments.
• Ability utilize AI to enhance, automate, and streamline processes.
• Impact:
• Your work will streamline how IT manages assets, spend, and reporting—delivering clear results, better controls, and continuous improvement across our IT Supplier Management services.

This role is based at our National Executive Office in Memphis, TN and is eligible for a hybrid work schedule.

Benefits & Perks

The following Benefits & Perks apply to Full-Time Roles Only.

• Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
• 401K Retirement Plan with 7% Employer Contribution
• Exceptional Paid Time Off
• Maternity / Paternity Leave
• Infertility Treatment Program
• Adoption Assistance
• Education Assistance
• Enterprise Learning and Development
• And more

ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.