Sr Account Ops Consultant- Remote

Ladders; United States; Remote; USD 110,000 - 130,000; Full time

Job summary

Ladders is seeking a Sr Account Ops Consultant to drive operational performance for a key account in the Real Estate & Construction space. The role emphasizes metrics, cross-functional coordination, and leadership across senior stakeholders in a fast-paced, collaborative setting.

Based in a remote environment within the United States, the position focuses on improving preventative and corrective activities, coaching others, and advancing innovative solutions across the function.

Qualifications

• Bachelor's degree preferred.
• 8–10 years of relevant experience, or an equivalent combination of education and experience.
• Innovative mindset with the ability to develop advanced solutions.
• Strong problem‑solving skills with broad business impact.
• In‑depth knowledge of Microsoft Excel.
• Expert organizational skills and an inquisitive mindset.
• Highly sophisticated math skills for complex calculations.

Responsibilities

• Establish advanced performance metrics in partnership with stakeholders and senior account representatives.
• Identify and evaluate large capital improvement projects.
• Manage planned, preventative, and corrective activities to meet account standards.
• Develop strong relationships with subject matter experts across the organization.
• Seek and implement innovative methods to achieve departmental objectives.
• Coach others to enhance their knowledge and expertise within the function.
• Lead by example and model behaviors aligned with organizational values.
• Influence senior-level stakeholders to adopt new perspectives and solutions.

Skills

Excel

Cross-functional collaboration

Problem solving

Analytical thinking

Stakeholder management

Coaching others

Leadership

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

For our client, we are seeking a Sr Account Ops Consultant to join the team of a leader in the Real Estate & Construction space. This role will drive operational performance across a key account by establishing meaningful metrics, coordinating complex workstreams, and partnering with internal experts and senior stakeholders. The consultant will focus on improving planned, preventative, and corrective activities while helping the team meet account standards and broader business goals. This is a highly collaborative position that blends analytical thinking, process improvement, and influential communication in a fast-paced environment. The ideal candidate will also coach others, model strong leadership behaviors, and help advance innovative solutions across the function.

Location: Remote

Compensation: $110,000 – $130,000 annually

Responsibilities

• Establish advanced performance metrics in partnership with stakeholders and senior account representatives
• Identify and evaluate large capital improvement projects
• Manage planned, preventative, and corrective activities to meet account standards
• Develop strong relationships with subject matter experts across the organization
• Seek and implement innovative methods to achieve departmental objectives
• Coach others to enhance their knowledge and expertise within the function
• Lead by example and model behaviors aligned with organizational values
• Influence senior-level stakeholders to adopt new perspectives and solutions

Qualifications

• Bachelor's degree preferred
• 8–10 years of relevant experience, or an equivalent combination of education and experience
• Innovative mindset with the ability to develop advanced solutions
• Strong problem‑solving skills with broad business impact
• In‑depth knowledge of Microsoft Office products, particularly Excel
• Expert organizational skills and an inquisitive mindset
• Highly sophisticated math skills for complex calculations

Benefits

• Opportunity to work on complex, high-impact projects
• Collaborative environment with cross‑functional teams
• Professional development through coaching and mentorship
• Exposure to innovative practices and methodologies
• Alignment with core values and culture

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.