Remote Senior Account Ops Architect

Ladders; United States; Remote; USD 110,000 - 130,000; Full time

Job summary

Ladders is seeking a Sr Account Ops Consultant to drive operational performance for a key account in the Real Estate & Construction space. The role emphasizes metrics, cross-functional coordination, and leadership across senior stakeholders in a fast-paced, collaborative setting.

Based in a remote environment within the United States, the position focuses on improving preventative and corrective activities, coaching others, and advancing innovative solutions across the function.

Qualifications

• Bachelor's degree preferred.
• 8–10 years of relevant experience, or an equivalent combination of education and experience.
• Innovative mindset with the ability to develop advanced solutions.
• Strong problem‑solving skills with broad business impact.
• In‑depth knowledge of Microsoft Excel.
• Expert organizational skills and an inquisitive mindset.
• Highly sophisticated math skills for complex calculations.

Responsibilities

• Establish advanced performance metrics in partnership with stakeholders and senior account representatives.
• Identify and evaluate large capital improvement projects.
• Manage planned, preventative, and corrective activities to meet account standards.
• Develop strong relationships with subject matter experts across the organization.
• Seek and implement innovative methods to achieve departmental objectives.
• Coach others to enhance their knowledge and expertise within the function.
• Lead by example and model behaviors aligned with organizational values.
• Influence senior-level stakeholders to adopt new perspectives and solutions.

Skills

Excel

Cross-functional collaboration

Problem solving

Analytical thinking

Stakeholder management

Coaching others

Leadership

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Ladders is seeking a Sr Account Ops Consultant to drive operational performance for a key account in the Real Estate & Construction space. The role emphasizes metrics, cross-functional coordination, and leadership across senior stakeholders in a fast-paced, collaborative setting.

Based in a remote environment within the United States, the position focuses on improving preventative and corrective activities, coaching others, and advancing innovative solutions across the function.