Sprinkler Project Coordinator

Johnson Controls, Inc.; Raleigh (NC); On-site; USD 30,000 - 41,000; Full time

Job summary

Johnson Controls, Inc. is seeking an onsite administrative coordinator to assist Construction and Project Managers with project coordination, documentation, and equipment ordering for install-base projects.

You will support fire alarm, suppression, and sprinkler operations, ensuring accurate kickoff data and timely procurement. The role requires strong Microsoft Office skills, a valid license, high school diploma, and excellent communication.

Qualifications

• Proficiency in Windows, Word, Excel, and PowerPoint.
• Valid driver’s license with good driving record.
• High school diploma or equivalent.
• Strong prioritization and multitasking under deadlines.
• Excellent verbal and written communication skills.
• Highly organized, detail-oriented, and self-motivated.
• Ability to pass pre-employment checks (background and drug).
• Positive attitude, punctuality and accountability.
• Customer service experience.

Responsibilities

• Support Construction and Project Managers with coordination and documentation for Install base projects.
• Order equipment and manage administrative tasks for fire alarm, suppression, and sprinkler operations.
• Validate project details at kickoff for system accuracy.
• Coordinate with Sales on project bookings and releases.
• Set up prevailing wage, CCIP/OCIP projects and report monthly.
• Process and track RMAs and handle billing-related forms.
• Assist with invoicing questions and support AR disputes.
• Release material shipments per PM request and manage PO workflows.

Skills

Microsoft Windows

Word

Excel

PowerPoint

Education

High school diploma or equivalent

Associate’s degree

Tools

Microsoft Office Suite

Job description

***Onsite Position***

Be part of the future with us!

We are one team, committed to working collaboratively to create purposeful solutions that move the world forward. Join our diverse team of top talent - bring your skills, and we’ll give you the space and opportunities to grow, contribute, and succeed. Together, we make a difference.

What You Will Do

In this role, you will support Construction Managers and Project Managers with coordination, documentation, and equipment ordering for Install base projects. This includes day-to-day administrative and project support for fire alarm, suppression, and sprinkler operations.

How You Will Do It

• Validate project details at kickoff to ensure accuracy in the system
• Coordinate and follow up with Sales regarding project bookings, releases from COE or credit holds
• Set up prevailing wage, CCIP/OCIP projects
• Submit monthly CCIP/OCIP reporting
• Ship and track material-only sale projects
• Create and receive purchase orders for subcontractors and material vendors
• Release material shipments per PM request
• Process and track RMAs
• Assist PMs with special billing forms and invoice credits
• Support the Billing team with invoicing questions
• Serve as Dispute Champion for the Install department by resolving or escalating AR disputes
• Coordinate delivery of close-out documentation
• Attend weekly Work in Progress (WIP) meetings
• Manage Accounts Payable disputes, issues, and PO-on-hold reviews
• Perform other duties as assigned to support project and department operations

What We Look For

Required

• Proficiency in Microsoft Windows, Word, Excel, and PowerPoint
• Valid driver’s license with a good driving record
• High school diploma or equivalent
• Strong ability to prioritize and multitask with strict adherence to deadlines
• Excellent verbal and written communication skills
• Highly organized, detail-oriented, and self-motivated
• Ability to pass a pre-employment background check and drug screen
• Positive attitude, punctuality, and accountability
• Customer service experience

Preferred

• Associate’s degree
• 3–5 years of relevant experience
• Experience in a high-volume, customer-service-oriented environment
• Electrical or construction industry experience

HIRING HOURLY RANGE: $21.92 - 30.14 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us