Sprinkler Project Coordinator

jci; Raleigh (NC); On-site; USD 29,000 - 41,000; Full time

Job summary

Johnson Controls International plc. is seeking an onsite administrative professional to support Install base projects alongside Construction Managers and Project Managers.

You will handle coordination, documentation, equipment ordering, and billing support, with a focus on accuracy and timely delivery. The role requires strong organization, multitasking, and communication skills, with personnel to pass background checks and drug screens.

Qualifications

• High school diploma or equivalent is required.
• Strong communication, organization and time-management skills.
• Customer service experience and ability to work under deadlines.

Responsibilities

• Support coordination, documentation, and equipment ordering for Install base projects.
• Assist PMs and CMs with project-related administration and billing support.
• Coordinate with Sales on project bookings and releases; set up CCIP/OCIP projects.
• Submit CCIP/OCIP reporting and manage purchase orders for subcontractors.
• Track shipments, RMAs, and close-out documentation; attend WIP meetings.
• Resolve or escalate AR disputes; support accounts payable processes.

Skills

Customer service

Communication

Time management

Prioritization

Organizational skills

Team collaboration

Education

High school diploma or equivalent

Associate's degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Windows

Job description

***Onsite Position***

Be part of the future with us!

We are one team, committed to working collaboratively to create purposeful solutions that move the world forward. Join our diverse team of top talent - bring your skills, and we’ll give you the space and opportunities to grow, contribute, and succeed. Together, we make a difference.

What You Will Do

In this role, you will support Construction Managers and Project Managers with coordination, documentation, and equipment ordering for Install base projects. This includes day-to-day administrative and project support for fire alarm, suppression, and sprinkler operations.

How You Will Do I t

• Validate project details at kickoff to ensure accuracy in the system
• Coordinate and follow up with Sales regarding project bookings, releases from COE or credit holds
• Set up prevailing wage, CCIP/OCIP projects
• Submit monthly CCIP/OCIP reporting
• Ship and track material-only sale projects
• Create and receive purchase orders for subcontractors and material vendors
• Release material shipments per PM request
• Process and track RMAs
• Assist PMs with special billing forms and invoice credits
• Support the Billing team with invoicing questions
• Serve as Dispute Champion for the Install department by resolving or escalating AR disputes
• Coordinate delivery of close-out documentation
• Attend weekly Work in Progress (WIP) meetings
• Manage Accounts Payable disputes, issues, and PO-on-hold reviews
• Perform other duties as assigned to support project and department operations

What We Look For

Required

• Proficiency in Microsoft Windows, Word, Excel, and PowerPoint
• Valid driver's license with a good driving record
• High school diploma or equivalent
• Strong ability to prioritize and multitask with strict adherence to deadlines
• Excellent verbal and written communication skills
• Highly organized, detail-oriented, and self-motivated
• Ability to pass a pre-employment background check and drug screen
• Positive attitude, punctuality, and accountability
• Customer service experience

Preferred

• Associate's degree
• 3–5 years of relevant experience
• Experience in a high-volume, customer-service-oriented environment
• Electrical or construction industry experience

HIRING HOURLY RANGE: $21.92 - 30.14 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.). This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

• competitive benefits package.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.