Sports Ticket Sales & Service Consultant

Playfly Sports; Ypsilanti (MI); On-site; USD 16,000 - 23,000; Full time

Job summary

Playfly Sports is seeking a Consultant, Sales, Service, and Operations at Eastern Michigan University in Ypsilanti, MI. The role serves as the primary liaison between our client base and the Collegiate Athletics Department, focusing on renewing and growing season ticket accounts and generating new business through upselling and referrals.

Responsibilities include outbound calls, email marketing, on-site/off-site appointments, and attending season ticket member events.

Qualifications

• Experience in ticket sales or customer service helpful.
• Proficiency with Word, Excel, Outlook; detail oriented.

Responsibilities

• Act as liaison between Playfly’s client base and Collegiate Athletics Departments.
• Renew and grow season ticket accounts and upsell/cross-sell offerings.
• Conduct outbound calls, emails, and in-person presentations to generate sales.
• Lead stadium tours and on-site presentations to showcase ticket packages.
• Meet or exceed sales goals while delivering superior customer service.

Skills

Sales experience

CRM experience

Customer service

Communication skills

Microsoft Office

Teamwork

Evening/weekend availability

Education

Bachelor’s degree preferred

Tools

Paciolan software

Salesforce CRM

Job description

Playfly Sports is seeking a Consultant, Sales, Service, and Operations at Eastern Michigan University in Ypsilanti, MI. The role serves as the primary liaison between our client base and the Collegiate Athletics Department, focusing on renewing and growing season ticket accounts and generating new business through upselling and referrals.

Responsibilities include outbound calls, email marketing, on-site/off-site appointments, and attending season ticket member events.