Collegiate Ticket Sales & Service Executive

Playfly Sports; Fairfield (CT); On-site; USD 32,000 - 35,000; Full time

Job summary

Playfly Sports seeks an Account Executive, Ticket Sales and Service to join our team at Fairfield University in Fairfield, CT. This on-site role focuses on renewing and growing season-ticket accounts, upselling, cross-selling and referrals, primarily via outbound calls, email marketing, and in-person presentations.

You’ll manage a broad portfolio of season tickets, upgrades, group seats and donations, meet sales targets, and deliver exceptional fan service during games and events.

Qualifications

• Bachelor’s degree is preferred but not required.
• Experience with ticketing software and CRM is preferred.
• Paciolan software experience is a plus but not required.
• Previous customer service or retail sales experience.
• Computer proficiency (Word, Excel, Outlook) and detail oriented.
• Excellent communication, presentation and listening skills.
• Ability to work nights and weekends when needed.

Responsibilities

• Sell ticketed sports and renew/grow season ticket accounts.
• Perform stadium tours, on-site presentations, outbound and inbound calls.
• Meet or exceed sales goals with superior customer service.
• Grow sales by attracting additional business leads and retaining large accounts.
• Work home games and season ticket events with various ticketing duties.
• Maintain records of prospects and customers in the ticketing database.

Skills

Customer service experience

Excellent communication

Team collaboration

Night/weekend availability

Sales orientation

Computer proficiency (MS Word/Excel/OO

Education

Bachelor's degree preferred

Tools

Ticketing software

CRM program

Paciolan software

Job description

Playfly Sports seeks an Account Executive, Ticket Sales and Service to join our team at Fairfield University in Fairfield, CT. This on-site role focuses on renewing and growing season-ticket accounts, upselling, cross-selling and referrals, primarily via outbound calls, email marketing, and in-person presentations.

You’ll manage a broad portfolio of season tickets, upgrades, group seats and donations, meet sales targets, and deliver exceptional fan service during games and events.