Sports Ticket Sales Executive – Premium & Group Seats

Playfly Sports; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Playfly Sports in Dallas, Texas seeks an Account Executive to drive revenue through ticket sales and client relations. You will conduct stadium tours, on-site presentations, and outbound calls to sell season tickets, groups, and premium inventory while delivering exceptional customer service.

The role emphasizes meeting sales goals, growing the client base, and maintaining records in the ticketing database, with daily fan connections and events support.

Responsibilities

• Sell a full menu of products
• Perform stadium tours, on-site presentations, outbound calls, and service inbound calls for Atletico Dallas
• Meet or exceed sales goals while providing superior customer service
• Grow sales portfolio continuously by attracting additional business leads
• Manage and retain large account base of premium seating, season ticket members, and group sales clients
• Service all existing season ticket members
• Facilitate season ticket member upgrades and additional seat requests
• Set and execute out of office and arena tour appointments to grow relationships and revenue within the current fan base
• Maintain records of all prospects and customers within the ticketing database
• Make a minimum of 30 connections (conversations) with fans daily
• Contact local businesses and individuals via phone, in-person appointments and networking events to sell season tickets, corporate, partial plans, and group ticket plans
• The candidate will be accountable for certain levels of outbound sales activity (executed/scheduled) and daily goals
• Work home games and season ticket member events, performing various ticket sales and service duties throughout the game
• Provide exceptional customer service to fans
• Perform sales and relationship cultivation phone calls, text messages, emails etc. with season ticket holders, sponsors, businesses, individuals, groups and prospective buyers
• Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages
• Utilize strategic ticketing programs, promotions, and sales strategies to generate season ticket revenue
• Execute season ticket retention programs and build relationships with assigned season ticket-holders
• Manage and retain large account base of premium seating, season ticket members, and a group sales list
• Other job-related duties as assigned

Job description

Playfly Sports in Dallas, Texas seeks an Account Executive to drive revenue through ticket sales and client relations. You will conduct stadium tours, on-site presentations, and outbound calls to sell season tickets, groups, and premium inventory while delivering exceptional customer service.

The role emphasizes meeting sales goals, growing the client base, and maintaining records in the ticketing database, with daily fan connections and events support.