Sports Team Store Warehouse Associate (Flexible Schedule)

Fanatics Commerce; Hyattsville (MD); On-site; USD 21,000 - 28,000; Full time

Job summary

Fanatics Commerce is seeking a Retail Warehouse Associate for the Washington Capitals, Wizards & Mystics Team Store in Hyattsville, MD. The role focuses on delivering exceptional fan service, processing transactions, and supporting on-site operations during home games and events.

You will greet fans, recommend products, and maintain store standards while representing the Fanatics brand with professionalism and enthusiasm. A flexible schedule including evenings and weekends is required.

Qualifications

• Must be at least 18 years of age.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to stand, walk, bend, and move throughout shifts; lift up to 25 pounds.
• Maintain a professional appearance and represent the Fanatics brand positively.

Responsibilities

• Greet fans and assist in creating an enjoyable shopping experience.
• Provide product recommendations based on conversations with fans.
• Execute a brand connection and ensure fans have a top-notch experience.
• Maintain sales floor and stockroom standards with attention to detail.
• Process sales transactions using the Fanatics POS system.
• Collaborate with management and teams to support events and game day operations.

Skills

Customer service

Teamwork

Communication

Flexibility

Attendance

Physical stamina

Education

High school diploma

Tools

Fanatics POS System

Job description

Fanatics Commerce is seeking a Retail Warehouse Associate for the Washington Capitals, Wizards & Mystics Team Store in Hyattsville, MD. The role focuses on delivering exceptional fan service, processing transactions, and supporting on-site operations during home games and events.

You will greet fans, recommend products, and maintain store standards while representing the Fanatics brand with professionalism and enthusiasm. A flexible schedule including evenings and weekends is required.