Team Store Retail Associate – Fan Experience & POS

Fanatics Commerce; Washington (District of Columbia); On-site; USD 21,000 - 36,000; Full time

Job summary

Fanatics Commerce is seeking a Retail Associate for the Washington Nationals Team Store in Washington, DC. You will greet fans, assist with product selection, process sales, and keep the floor organized to ensure a top‑notch shopping experience during home games and events.

Ideal candidates are 18+, reliable, with strong communication and teamwork skills, and flexible availability including evenings, weekends, and holidays.

Qualifications

• Must be at least 18 years old.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to stand, walk, bend, and move throughout shifts and lift up to 25 pounds.
• Professional appearance and representation of the Fanatics brand.

Responsibilities

• Greet fans and ask questions to help make their shopping experience enjoyable.
• Make recommendations based on observations and conversations with fans.
• Process sales transactions via the Fanatics POS system.
• Maintain floor and stockroom standards with attention to detail.
• Collaborate with team members to deliver a top‑notch fan experience.

Skills

Retail experience

Customer service

Communication skills

Teamwork

Flexibility

Education

High school diploma or equivalent

Tools

Fanatics POS

Job description

Fanatics Commerce is seeking a Retail Associate for the Washington Nationals Team Store in Washington, DC. You will greet fans, assist with product selection, process sales, and keep the floor organized to ensure a top‑notch shopping experience during home games and events.

Ideal candidates are 18+, reliable, with strong communication and teamwork skills, and flexible availability including evenings, weekends, and holidays.