Operations Associate — Inventory & Fan Experience

Fanatics Inc.; Minneapolis (MN); Presencial; USD 24.000 - 26.000; Jornada completa

Descripción de la vacante

Fanatics Commerce is seeking an Operations Associate for the Inventory Support Center in Minneapolis. The role supports fan engagement and operational execution, including POS transactions and in-venue assistance during home games and events.

You will help fans, maintain store standards, and collaborate across teams to deliver a seamless, brand-aligned experience in a fast-paced environment.

Formación

• Must be at least 18 years of age.
• Retail, customer service, or hospitality experience preferred.
• Able to work a flexible schedule including evenings, weekends, holidays, and events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Able to stand, walk, bend, and lift up to 25 pounds.
• Maintain a professional appearance and represent the Fanatics brand positively.

Responsabilidades

• Greet fans and assist with shopping experiences to ensure a positive visit.
• Make recommendations based on observations and conversations with fans.
• Execute brand connections and ensure a top-notch customer experience.
• Maintain sales floor and stockroom standards with attention to detail.
• Process sales transactions via the Fanatics POS system.
• Collaborate with team to represent the Fanatics brand positively on game day.

Conocimientos

Customer Service

Flexible Schedule

Communication

Teamwork

Attendance & Punctuality

Physical Endurance

Educación

High school diploma or equivalent

Descripción del empleo

Operations Associate - Inventory Support Center

Minneapolis, MN, United States

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

ROLE OVERVIEW

The Warehouse Associate is a part-time, on-site role embedded within a store and/or venue environment, working a rotating schedule that includes days, nights, and weekends to meet the demands of live events and game days. This role is responsible for overseeing the full inventory lifecycle — from processing transfers and tagging incoming merchandise to restocking the floor — while maintaining a safe, organized, and OSHA-compliant warehouse. The Warehouse Associate delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

• Communicate clear expectations for warehouse assignments and projects to employees under your supervision, ensuring alignment on timelines and priorities.
• Provide hands-on training and ongoing assistance to new associates, building team capability and confidence on the warehouse floor.
• Offer timely, constructive feedback to associates based on observed job performance and direct knowledge of the work environment.

Fan & Customer Impact (Obsessed with Fans)

• Support the store team by pulling store orders within required timelines, ensuring fans have access to the right merchandise at the right moment.
• Partner with management to coordinate delivery schedules that keep inventory flowing and shelves stocked ahead of high-traffic game day and event periods.
• Contribute to the creation of the ultimate game day and shopping experience by maintaining a clean, organized, and well-merchandised warehouse that enables front-of-house excellence.
• Restock merchandise efficiently and accurately to ensure fan-facing product availability is never a limiting factor.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

• Anticipate inventory bottlenecks and proactively solve problems to keep warehouse operations running smoothly during peak event windows.
• Identify and escalate process gaps in inventory control procedures, contributing ideas for continuous improvement.
• Adapt quickly to shifting event schedules, delivery timelines, and staffing needs with a solutions-first mindset.
• Support OSHA compliance by recognizing safety hazards and taking immediate corrective action, helping build a culture of operational excellence.

Ownership & Execution (Determined & Relentless Mindset)

• Own the entire inventory lifecycle end to end — processing transfers, tagging incoming merchandise, and executing restocking — with accuracy, urgency, and care.
• Maintain a neat, clean, and organized warehouse at all times, holding yourself and your teammates accountable to high operational standards.
• Execute all assignments in a timely, accurate, and safe manner, even under the pressure of extended game day hours and high-volume events.
• Uphold Fanatics values and league and team standards in every interaction and every task, representing the brand with pride on and off the floor.

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications:

• Proven ability to work independently and responsibly in a fast-paced, high-volume warehouse or retail environment.
• Strong verbal and written communication skills with the ability to coordinate effectively across all levels of management and with frontline associates.
• Demonstrated ability to anticipate and solve problems, act decisively, and persist through obstacles without losing pace.
• Availability to work a rotating schedule including days, nights, weekends, holidays, and extended hours on game days and during events.
• Clean driving record and a valid state motor vehicle operator's license may be required depending on property.
• Prior experience in a supervisory, lead, or management capacity preferred.
• Forklift certification per OSHA standard is a plus.

Education:

High school diploma or equivalent required.

WORK LOCATION

On-site: Your work location will be onsite in Minneapolis, MN

At Fanatics, we operate with a BOLD mindset—We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined & Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

The salary range represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.For information about our benefits, please visit https://benefitsatfanatics.com/

Salary Range

$17.75 - $18.75 USD

At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

ABOUT US
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com .

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset

Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

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