Sports Retail Team Leader

Lids; Chicago Ridge (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Generous employee discount and perks

Career development & training

Collaborative team-oriented culture

Early wage access

Job summary

Lids is seeking an Assistant Store Manager to lead daily store operations, drive sales, and deliver exceptional customer experiences. The role requires hands-on leadership, staff development, and adherence to brand standards in a fast-paced retail environment.

You will be responsible for ensuring store performance, training, and maintaining a welcoming shopping atmosphere while coordinating with the Store Manager to achieve KPIs and company objectives.

Qualifications

• Ability to achieve sales targets while minimizing loss.
• Strong interpersonal skills and clear verbal communication.
• Ability to work unsupervised and take initiative.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Lead store associates through training programs and goal setting.
• Administer disciplinary steps including verbal and written warnings when Manager absent.
• Foster a respectful, inclusive team environment aligned with brand standards.
• Schedule and staff the store, including covering shifts during peaks.
• Recruit and train store personnel on proper store operations and procedures.
• Ensure compliance with policies, inventory security, and cash handling.
• Open and close the store following Operations guidelines.

Skills

Sales results

Interpersonal communication

Unsupervised work

Job description

Lids is seeking an Assistant Store Manager to lead daily store operations, drive sales, and deliver exceptional customer experiences. The role requires hands-on leadership, staff development, and adherence to brand standards in a fast-paced retail environment.

You will be responsible for ensuring store performance, training, and maintaining a welcoming shopping atmosphere while coordinating with the Store Manager to achieve KPIs and company objectives.