Sports Retail Team Lead | Key Holder

ASICS; Texas; On-site; USD 21,000 - 22,000; Full time

Job summary

ASICS America Corporation in San Marcos, TX is seeking a Team Lead (Key Holder) to supervise store personnel in the absence of management and ensure adherence to company policies. The role involves leading the sales floor, delivering exceptional customer service, and maintaining product presentation.

The position requires 2 years of retail experience, flexibility to work holidays and weekends, and the ability to lift up to 40 pounds. Pay range is $15.00–$16.00 per hour.

Qualifications

• 2 years of retail experience; sporting or athletic industry preferred.
• Be able to stand and walk around during scheduled hours, reaching for product using a ladder, step stool and pole.
• Willingness to work holidays, nights, weekends and overtime to fit business needs.

Responsibilities

• Assist in achieving business results through leading the team, managing the sales floor and ensuring sales goals are achieved.
• Provide exceptional customer service by greeting and assisting customers and responding to inquiries or complaints.
• Be able to retrieve product from backroom and/or top stock using provided equipment.
• Monitor sales activities to ensure customers receive satisfactory service and quality products.
• Support the Head Coach with training and evaluating employees to ensure sales goals are met.
• Examine merchandise to ensure it is correctly priced and displayed for maximum customer experience.
• Oversee the work activities of sales associates to improve shopping experience.
• Review inventory and sales records to prepare reports for management.

Skills

Customer service

Sales leadership

Team supervision

Merchandise display

Job description

ASICS America Corporation in San Marcos, TX is seeking a Team Lead (Key Holder) to supervise store personnel in the absence of management and ensure adherence to company policies. The role involves leading the sales floor, delivering exceptional customer service, and maintaining product presentation.

The position requires 2 years of retail experience, flexibility to work holidays and weekends, and the ability to lift up to 40 pounds. Pay range is $15.00–$16.00 per hour.