Retail Team Lead & Keyholder

ASICS; Commerce (CA); On-site; USD 28,000 - 29,000; Part time

Job summary

ASICS America Corporation in Commerce, CA, seeks a Team Lead (Keyholder) to supervise store operations part-time. You will lead staff, deliver outstanding customer service, and ensure the sales floor meets goals while maintaining product presentation and inventory accuracy.

The role requires retail experience, flexibility to work holidays, nights, weekends, and overtime, and a commitment to ASICS standards and customer satisfaction.

Qualifications

• 2 years of retail experience; sporting or athletic industry preferred.
• Be able to stand and walk around during scheduled hours.
• Proven ability to train and evaluate employees to ensure sales goals are being met.
• Pay transparency and pay range information are provided in the posting.

Responsibilities

• Assist in achieving business results through leading the team, managing the sales floor and ensuring sales goals are achieved.
• Provide exceptional customer service by greeting and assisting customers and responding to inquiries or complaints.
• Retrieve products from backroom/top stock using provided equipment.
• Monitor sales activities to ensure customers receive satisfactory service and quality product.
• Support the Head Coach with training and evaluating employees to ensure sales goals are met.
• Examine merchandise to ensure it is correctly priced and displayed for maximum customer experience.
• Oversee work activities of sales associates, including cleaning and organizing product.
• Review inventory and sales records to prepare reports for management.
• Instruct employees on handling difficult and complex sales.

Skills

Team leadership

Customer service

Sales

Product knowledge

Mathematics

Communication

Flexibility

Organization

Job description

ASICS America Corporation in Commerce, CA, seeks a Team Lead (Keyholder) to supervise store operations part-time. You will lead staff, deliver outstanding customer service, and ensure the sales floor meets goals while maintaining product presentation and inventory accuracy.

The role requires retail experience, flexibility to work holidays, nights, weekends, and overtime, and a commitment to ASICS standards and customer satisfaction.