Retail Associate: Obsessed with Fans

Fanatics Commerce; Detroit (MI); On-site; USD 18,000 - 23,000; Full time

Job summary

Fanatics Commerce is seeking a Retail Associate to deliver outstanding fan experiences, support sales floor operations, and process transactions on game nights and events. You will greet fans, provide brand-aligned recommendations, and maintain clean, engaging spaces across the sales floor and stockroom.

The role emphasizes teamwork and professional interaction with guests and staff. Ideal candidates have prior retail or customer service experience, are flexible for evenings and weekends, and

Qualifications

• Experience in retail or customer service preferred.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Strong communication and interpersonal skills.

Responsibilities

• Greet fans and help make their shopping experience enjoyable.
• Make recommendations based on observations and conversations with fans.
• Process sales transactions via the Fanatics POS system.
• Maintain professional standards and represent the Fanatics brand positively.
• Collaborate with team members to deliver results and assist with additional duties as needed.

Skills

Customer service

Retail sales

Cash handling

Teamwork

Education

High school diploma or equivalent

Job description

Fanatics Commerce is seeking a Retail Associate to deliver outstanding fan experiences, support sales floor operations, and process transactions on game nights and events. You will greet fans, provide brand-aligned recommendations, and maintain clean, engaging spaces across the sales floor and stockroom.

The role emphasizes teamwork and professional interaction with guests and staff. Ideal candidates have prior retail or customer service experience, are flexible for evenings and weekends, and