Sports Center Office & Billing Coordinator

Schafer Sports Center; Ewing Township (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

Schafer Sports Center in New Jersey seeks an Office Associate to manage back-office operations including scheduling, billing, inventory, and reports. The role may involve reception and marketing tasks as needed and reports to the General Manager.

The ideal candidate will have a high school diploma with office management or sales experience, strong communication skills, a professional demeanor, and the ability to multi-task while maintaining customer service excellence.

Qualifications

• High School diploma and office management/sales experience preferred.
• Excellent communication and interpersonal skills.
• Professional demeanor and appearance.
• Ability to multi-task and stay organized.

Responsibilities

• Monitor and roll up reception’s daily phone logs into executive summary for senior management.
• Respond to client calls and inquiries within 24 hours.
• Coordinate scheduling changes and make up lesson requests for clients.
• Ensure changes made by staff are accounted for and appropriate.
• Act as the point person for client billing and keep billing information up to date.
• Ensure monthly charges are processed in the computer system.
• Alert Manager/Owner when additional supply ordering is required.
• Enforce office procedures and update best practices.
• Ensure staff use scripts for customer queries.

Skills

Communication skills

Interpersonal skills

Multi-tasking

Professional demeanor

Education

High School diploma

Job description

Schafer Sports Center in New Jersey seeks an Office Associate to manage back-office operations including scheduling, billing, inventory, and reports. The role may involve reception and marketing tasks as needed and reports to the General Manager.

The ideal candidate will have a high school diploma with office management or sales experience, strong communication skills, a professional demeanor, and the ability to multi-task while maintaining customer service excellence.