Client Experience & Front Desk Operations Coordinator

Schafer Sports Center; Ewing Township (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

A local sports center in Ewing Township is looking for a Front Desk Associate to manage back-office operations such as scheduling and billing. The role requires superior communication skills and a professional demeanor. Responsibilities include monitoring daily phone logs, updating client billing information, and ensuring the reception team follows procedures. Candidates should have a High School diploma and the ability to multitask effectively.

Qualifications

• High School diploma with past office management and/or sales experience a plus.
• Professional demeanor and appearance.
• Ability to consistently WOW our customers.

Responsibilities

• Monitor and compile reception’s daily phone logs and close reports.
• Review outstanding reception call log and respond to client inquiries within 24 hours.
• Ensure client billing information is up to date.

Skills

Communication skills

Interpersonal skills

Multi-tasking ability

Education

High School diploma

Job description

A local sports center in Ewing Township is looking for a Front Desk Associate to manage back-office operations such as scheduling and billing. The role requires superior communication skills and a professional demeanor. Responsibilities include monitoring daily phone logs, updating client billing information, and ensuring the reception team follows procedures. Candidates should have a High School diploma and the ability to multitask effectively.