Spine Surgery Coordinator — Patient-First Scheduling

Spine Medicine and Surgery of Long Island; Town of Islip (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Career development opportunities

Meaningful patient interactions

Growth in spine care

Job summary

Spine Medicine and Surgery of Long Island in Ronkonkoma, NY is seeking a Surgical Coordinator to manage the patient journey from scheduling through post-operative follow-up. You will serve as the primary liaison among patients, surgeons, hospitals, and insurers, ensuring smooth case management and timely care.

The ideal candidate is detail-oriented, organized, and capable of coordinating complex care in a fast-paced surgical environment.

Qualifications

• Previous experience as a Surgical Coordinator or related healthcare role.
• Strong understanding of surgical scheduling, insurance verification, authorizations, and healthcare documentation.
• Knowledge of medical terminology, surgical procedures, and patient care workflows.
• Proficiency with EMR systems and Microsoft Office.
• Exceptional organizational, time-management, and multitasking abilities.
• Strong interpersonal skills with patients, physicians, and healthcare professionals.
• Bilingual Spanish-speaking candidates encouraged to apply.

Responsibilities

• Serve as the primary point of contact for patients undergoing surgical procedures, providing education, guidance, and ongoing support.
• Coordinate and manage the full surgical scheduling process, including operating room reservations, hospital coordination, pre-operative clearances, diagnostic testing, and post-operative appointments.
• Educate patients on surgical preparation, procedural expectations, recovery timelines, and post-operative care instructions.
• Obtain and track prior authorizations, referrals, and insurance approvals to ensure timely surgical scheduling.
• Collaborate closely with physicians, advanced practice providers, hospitals, ambulatory surgery centers, and ancillary healthcare providers to optimize surgical workflows.
• Monitor surgical case progress and proactively address scheduling conflicts, documentation needs, or patient concerns.
• Maintain accurate and compliant patient records within the EMR system while adhering to HIPAA and regulatory requirements.
• Facilitate communication between patients, providers, and family members to ensure a positive and informed surgical experience.
• Assist with surgical packet preparation, medical documentation, and coordination of necessary forms and consents.
• Advocate for patients by identifying barriers to care and helping ensure a smooth transition through every stage of treatment.

Skills

Surgical scheduling

Insurance verification

Authorizations

Healthcare documentation

EMR systems

MS Office Suite

Organizational skills

Time management

Multitasking

Interpersonal communication

Bilingual Spanish

Tools

EMR systems

Microsoft Office Suite

Job description

Spine Medicine and Surgery of Long Island in Ronkonkoma, NY is seeking a Surgical Coordinator to manage the patient journey from scheduling through post-operative follow-up. You will serve as the primary liaison among patients, surgeons, hospitals, and insurers, ensuring smooth case management and timely care.

The ideal candidate is detail-oriented, organized, and capable of coordinating complex care in a fast-paced surgical environment.