Ortho Surgical Scheduler - Patient-First Coordinator

BIK Orthopedics PC

New York (NY)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Paid time off

Job summary

BIK Orthopedics PC in New York's Financial District seeks a detail-oriented Surgical Scheduling Coordinator to join our large private practice. You will coordinate procedures across multiple OR sites, manage pre- and post-op steps, obtain authorizations, and ensure clear communication with patients, surgeons, and facilities.

This role demands exceptional organization, proficiency with EPIC EHR, and strong knowledge of CPT codes and insurance processes.

Qualifications

Surgical scheduling experience required.
Experience in orthopedics or a surgical specialty preferred.
Proficiency with EPIC EHR systems.
Strong knowledge of insurance authorization processes and CPT codes.
Outstanding organizational and multitasking abilities.
Excellent communication and interpersonal skills with a patient-first approach.

Responsibilities

Coordinate and schedule surgical procedures, pre-op appointments, and post-op follow-ups with patients and facilities.
Serve as primary point of contact for patients throughout the surgical process.
Obtain prior authorizations and insurance pre-certifications.
Maintain physicians' scheduling across multiple OR sites.
Collaborate with orthopedic surgeons, OR staff, and hospital/ASC teams.
Prepare and manage surgical paperwork, operative reports, and medical records.
Set up and follow up with medical clearance appointments.
Arrange required OR equipment with vendors.
Verify insurance benefits and communicate financial responsibilities.
Maintain scheduling logs and ensure regulatory compliance.