Spheres Visitor Experience Lead 5-Star Service & Scheduling

Northwest Center; Seattle (WA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical coverage

PTO days

Floating holidays

Parental leave

401(k) match

Orca Pass

EAP program

Mental wellness

Mentorship program

Wellness reimbursement

Student loan contribution

Pet insurance

Job summary

Northwest Center in Seattle, WA, is seeking a Visitor Experience Lead to manage staffing coverage and quality assurance across our Spheres and Understory locations. You will model 5-star customer service, coach team members, and respond to coverage needs to support daily operations.

Hours are 7:30am-6:00pm with 8-hour shifts on weekdays and select Saturdays; wage range is $29.19-$32.28 per hour. This role offers competitive benefits and opportunities for career development within a

Responsibilities

• Coordinate daily operations with other leads to ensure staffing coverage.

Job description

Northwest Center in Seattle, WA, is seeking a Visitor Experience Lead to manage staffing coverage and quality assurance across our Spheres and Understory locations. You will model 5-star customer service, coach team members, and respond to coverage needs to support daily operations.

Hours are 7:30am-6:00pm with 8-hour shifts on weekdays and select Saturdays; wage range is $29.19-$32.28 per hour. This role offers competitive benefits and opportunities for career development within a