Guest Experience Crew Member - Park Operations

Sky Zone, LLC; Tukwila (WA); Hybrid; USD 28,000 - 29,000; Part time

Job summary

Sky Zone, LLC is hiring a part-time Crew Member for our Seattle/Tukwila, WA location. The role provides exposure to core park operations across stations like Court Monitor, Greeter, Party Host, Café FOH/BOH, Front Desk, Park Training, and Marketing Support.

The position emphasizes safety, teamwork, reliability, and positive guest experiences in a fast-paced, high-energy environment. 16+ age, evenings/weekends availability, and basic tech fluency required.

Qualifications

• Must be 16 years of age or older.
• Availability to work evenings, weekends, and holidays as business needs require.
• Ability to follow safety procedures and operational guidelines.
• Ability to work in a fast-paced, high-energy environment.
• Previous customer service or hospitality experience is preferred but not required.

Responsibilities

• Deliver a safe and positive guest experience at all times.
• Follow and enforce park safety rules and operational procedures.
• Maintain cleanliness and organization of assigned areas.
• Communicate clearly and professionally with guests and team members.
• Adapt to changing business demands and station assignments.
• Demonstrate teamwork, accountability, and professionalism during each shift.
• Actively supervise attractions to ensure guest safety.
• Enforce safety rules consistently and respectfully.
• Welcome guests and provide directional assistance.
• Lead birthday parties and group events from start to finish.
• Take and process guest orders accurately using POS systems.

Skills

Positive attitude

Verbal communication

Coachability

Reliability

Team orientation

Initiative

Tools

POS systems

Job description

Sky Zone, LLC is hiring a part-time Crew Member for our Seattle/Tukwila, WA location. The role provides exposure to core park operations across stations like Court Monitor, Greeter, Party Host, Café FOH/BOH, Front Desk, Park Training, and Marketing Support.

The position emphasizes safety, teamwork, reliability, and positive guest experiences in a fast-paced, high-energy environment. 16+ age, evenings/weekends availability, and basic tech fluency required.