Senior VIP Event Lead - Premium Guest Experiences

Ste. Michelle Wine Estates Ltd.; Woodinville (WA); Vor Ort; USD 33.000 - 43.000; Teilzeit

Benefits dieser Stelle

Health Care Coverage including medical

Paid Vacation & Holidays

401(k) with Employer Match

Employee Wine Discounts

Zusammenfassung

Ste. Michelle Wine Estates Ltd. in Woodinville, WA, is seeking a Sr. Events Lead for VIP & Guest Experiences.

This on-site, part-time role leads elevated events, handles premium guest needs, and supports holiday programming. Availability in evenings and weekends is required, with compensation $23.50–$30.54 per hour and tips eligibility. The role drives seamless guest journeys, coordinates event spaces, and collaborates with staff to uphold the brand’s hospitality standards while delivering

Qualifikationen

• Minimum of five (5) years of progressive experience in events, hospitality, luxury guest service, catering, hotel, winery, restaurant, or related premium service environments.
• Demonstrated experience managing high-profile clients, VIP guests, executive stakeholders, corporate groups, or premium hospitality experiences.
• Proven ability to remain composed, discreet, and solutions-oriented when supporting high-touch guest needs and fast-paced events.
• Excellent customer service skills with a demonstrated ability to provide exceptional guest experiences.
• Strong verbal and written communication skills, including public speaking and presentation abilities.

Aufgaben

• Lead the on-site execution of elevated events and support the Events Specialist with planning as needed.
• Serve as a primary on-site lead for high-profile events, ensuring guest needs, event flow, service timing, and hospitality standards are met with professionalism and discretion.
• Manage and anticipate the needs of VIP guests, high-profile clients, executive stakeholders, corporate partners, and premium hospitality groups throughout the guest journey.
• Support the launch, execution, and manage daily operations of holiday programming, Sip and Sleigh.
• Participate in the setup and breakdown of event spaces, including tables, chairs, and AV equipment.
• Organize and communicate event logistics to event staff and ensure all event opening and closing procedures are completed.
• Deliver remarkable, memorable, and elevated guest experiences that reflect Chateau Ste. Michelle’s premium hospitality standards.
• Coach and direct event staff to deliver refined, consistent, and brand-appropriate service during premium and high-visibility events.
• Manage and accurately report wine samples, event inventory, and supplies for each event.
• Be responsible for event equipment and supplies, including inventory of those items.
• Ensure all event spaces and storage areas are organized and maintained properly.
• Provide support in the Tasting Room as needed to meet business and guest service needs.

Kenntnisse

High-profile clients

VIP guest service

Public speaking

Written communication

Customer service

Discretion under pressure

Ausbildung

High School diploma or better

Jobbeschreibung

Ste. Michelle Wine Estates Ltd. in Woodinville, WA, is seeking a Sr. Events Lead for VIP & Guest Experiences.

This on-site, part-time role leads elevated events, handles premium guest needs, and supports holiday programming. Availability in evenings and weekends is required, with compensation $23.50–$30.54 per hour and tips eligibility. The role drives seamless guest journeys, coordinates event spaces, and collaborates with staff to uphold the brand’s hospitality standards while delivering